- Phone: 604-263-7587
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Customer Testimonials
timely, quality work, and want to support a local store
Informed, friendly, and prompt service. Moved product from one store to another to make it more convenient to pick up. Made great product recommendations and have an excellent maintenance program for after purchase Trek bicycles.
Quick to service walk in problems
High-quality products
Friendly, Attentive & Responsive sales staff
Super friendly and knowledgeable staff. Willing to go the extra mile for us. Kind!
Friendly and helpful whenever I drop in
Personal knowledgeable service
Bob and James are great
Service has always been courteous and friendly.
your very considerate service, the many who helped me were just fantastic in
all the ways that have left a positive impression! Thank you . First name removed
You guys did a n A-1 job on my Norco bike; the brakes are now fabulous, the rear wheel doesn't wobble, --it's a big improvement over the way it was in 2024. once again, I say "Thank You"!!- Bill Beck: Email address removed
Nolan was a great service technician- good
Communicator, good sense of humour! Kept in touch so that my expectations were met.
Friendly, knowledgeable staff and reasonable pricing for all things bike related. Exemplifies old school welcoming customer service.
Staff is knowledgeable and friendly, best shop in Kerrisdale and arounds
Bob helped me find what I needed.
He listened and matched my need perfectly.
I have had previous experience, for product and service, with West Point Cycles Kerrisdale and will undoubtedly turn to them for future needs.
The service, information and expertise that Bob provided made the whole purchase process seamless.
Very efficient for adjusting my derailleur cable tension, and diagnosing wear. Your technician then very promptly set up a future appointment for me do do a much needed replacement repair of the gears and the chain.
Teresa and Nolan are awesome! The Kerrisdale location has always been one of the best bike shops in the area, no doubt thanks to Bob’s tenure and the excellent team he puts together.
I recommend West Point all the time. You won’t find a more honest and knowledgeable bunch of people anywhere else.
Location
Knowledgeable and friendly customer service. Good selection of bike accessories.
Great service
Salesman Bob Gifford was a pleasure to deal with. Excellent product knowledge which made the
purchase of E-bike, helmet and accessories a smooth process.
Always freindly good service on time and good price
Excellent service provided by knowledgeable, customer oriented staff.
Good selection of bikes, components, and accessories.
Nolan was super helpful, and accommodated me beautifully. I was very grateful
Friendly, not pushy sales/service.
Friendly knowledgeable welcoming
I had great service from Nolan. He answered all my questions thoroughly and gave me great advice. Very happy with my bike.
Service is excellent
Friendly and efficient service