Customer Testimonials
Friendly. Helpful. You go the extra mile. Good products in your store.
They are friendly, know me and always help out right away which is really appreciated
The personal and friendly greetings.
Outstanding Trek Bicycles, clothing, and service. Excellent support staff both for the initial purchases but ongoing care and bicycle service. Good locations and hours of operation.
Everything.
Knowlege, service and professionalism, friendly staff, high quality products.
It’s the place to go for the best performance products, information and stylish gear.
Very friendly and helpful staff. Always willing to answer questions or make recommendations when asked. Can be trusted to do what is best for the customer when deciding to repair or replace parts.
Great products and and awesome team to help you with your purchases and same constant approach over 10 years!
Everyone is terrific!!
Friendly, knowledgeable staff. Trek quality.
Great staff and great selection of products. Love the location and coffee is great too!
The Trek Store is my go to bike shop for everything related to bikes. Bill, Scotty and all the staff are awesome!
Always friendly, prompt, and expert service and advice.
JimB
Awesome People
Like the friendly staff and the great service they provide.
I have been a longtime customer and have always treated excellent by all the staff at Trek, everyone is easily approachable and friendly. I made the mistake of asking what i have spent in total as a customer, was surprised but not concerned as the number doesn't matter when you receive great service from the Trek Victoria Team.
- Doug
Great environment. Terrific products. Just like “Cheers” (okay I’m showing my age) every one there knows your name - makes it feel like a club atmosphere and not a retail outlet. Made some great friends riding out of there on Saturdays over the past 8 yeara
all 'round excellence
great staff great product lines and great location for testing a bikes
Rocket expresso gear
Bike Service is excellent
Premium apparel
Amazing customer service! The sales staff took the time to listen to what I was looking for in a new bike, offered excellent options for me to consider and even went on a short ride with me to make sure the bike fit looked proper. I have been a very happy customer!
Honest customer service backed by excellent technical knowledge!
Helpful staff and speed of service
Great staff and fantastic products.
Personal service - your team always go out of their way to help us.
I have dealt with Trek Victoria for years, Bill and his team have always gone above and beyond in servicing my cycling needs, both at a serious rider level, as well as hobbyist for my wife and daughter.
The atmosphere is fun yet professional, and the entire staff are experts in their field.
I would, and do, suggest dealing with Trek Victoria to anyone that asks.
Everything! Nothing better than hanging out at the bike store. Great guys. Great stuff to buy.

Great service, expensive bikes, mid to high priced accessories.