Trek Bikes Catherine Street
338 Catherine
Victoria
BC V9A 3S8
Canada

Customer Testimonials

Report a concern   November 15, 2019 — Rated 10 out of 10 by Jim Brackenbury Trek Bikes Catherine Street
What do you like about our products and services?

I receive excellent service and advice from the team at Trek, even when I present them with difficult challenges.

Jim B
Report a concern   November 15, 2019 — Rated 10 out of 10 by Andre Pickersgill Trek Bikes Catherine Street
What do you like about our products and services?

Competent, fast service. Stand behind their work and warranties. Feel that they go out of their way to serve my (the customer's) needs.
Report a concern   November 15, 2019 — Rated 10 out of 10 by J.Z. Trek Bikes Catherine Street
What do you like about our products and services?

You guys are always there for us. The trek store has gone beyond what is considered good service. Thank you
Name removed
Report a concern   November 15, 2019 — Rated 10 out of 10 by M.C. Trek Bikes Catherine Street
What do you like about our products and services?

Great attitude.
Know their stuff.
Helped on many occasions with emergency repairs.
Only recommend to repair what is needed.
Report a concern   November 15, 2019 — Rated 10 out of 10 by S.Z. Trek Bikes Catherine Street
What do you like about our products and services?

Super helpful staff
Report a concern   November 15, 2019 — Rated 10 out of 10 by T.W. Trek Bikes Catherine Street
What do you like about our products and services?

i like all of the staff and will drive across town to support my local bike shop.
Report a concern   November 15, 2019 — Rated 10 out of 10 by P.J. Trek Bikes Catherine Street
What do you like about our products and services?

Products: Good quality
Service: Excellent!
Report a concern   November 15, 2019 — Rated 10 out of 10 by E.C. Trek Bikes Catherine Street
What do you like about our products and services?

Team is helpful and courteous. They spend time with clients figuring out their needs and make solid recommendations

Report a concern   November 15, 2019 — Rated 10 out of 10 by R.G. Trek Bikes Catherine Street
What do you like about our products and services?

Friendly knowledgeable service
Report a concern   November 15, 2019 — Rated 10 out of 10 by Alexi Argyrio Trek Bikes Catherine Street
What do you like about our products and services?

Bills selfies. If possible I would like more.

Report a concern   November 15, 2019 — Rated 10 out of 10 by Robert Blackie Trek Bikes Catherine Street
What do you like about our products and services?

I liked that your staff went out of their way to make sure I could find an XL size. Very helpful as well removing clothes from the mannequin.

Report a concern   November 15, 2019 — Rated 10 out of 10 by M.C.H. Trek Bikes Catherine Street
What do you like about our products and services?

UR GOOD
Report a concern   November 15, 2019 — Rated 10 out of 10 by Andrea R Podracky Trek Bikes Catherine Street
What do you like about our products and services?

Mitch is the best!!! Always informative and attentive service.

Report a concern   November 15, 2019 — Rated 10 out of 10 by G.B. Trek Bikes Catherine Street
What do you like about our products and services?

Very knowledgeable staff. When I’ve had a small issue with my bike, they just adjust it and send me on my way. They want you to get the most out of your cycling experience.
Report a concern   November 15, 2019 — Rated 10 out of 10 by Catherine Boss Trek Bikes Catherine Street
What do you like about our products and services?

The environment is very welcoming to all types of cyclists- women, kids, families, not just the hard core crowd. I never feel awkward or uncomfortable for not being hardcore. That matters a lot to the average commuter who wants a place to get a quality bike and great service and support after the sale.

Report a concern   November 15, 2019 — Rated 10 out of 10 by C.J. Trek Bikes Catherine Street
What do you like about our products and services?

Great friendly service! No attitude. Great products.
Report a concern   November 15, 2019 — Rated 10 out of 10 by D.B. Trek Bikes Catherine Street
What do you like about our products and services?

Everything
Report a concern   November 15, 2019 — Rated 10 out of 10 by Neil Forrest Trek Bikes Catherine Street
What do you like about our products and services?

Always friendly and knowledgeable.
Great service from sales and shop guys.
Report a concern   November 15, 2019 — Rated 10 out of 10 by Gord Austin Trek Bikes Catherine Street
What do you like about our products and services?

Good selection. Helpful staff
Report a concern   November 15, 2019 — Rated 10 out of 10 by B.A. Trek Bikes Catherine Street
What do you like about our products and services?

So happy!
The customer service was amazing!
Will shop there again:)
The owner is awesome!
Report a concern   November 15, 2019 — Rated 10 out of 10 by J.S. Trek Bikes Catherine Street
What do you like about our products and services?

Good people. Knowledgeable. Great service
Report a concern   November 15, 2019 — Rated 10 out of 10 by W.W. Trek Bikes Catherine Street
What do you like about our products and services?

good product, great service, knowledgeable and friendly staff
Report a concern   November 15, 2019 — Rated 10 out of 10 by Carla Escobar Trek Bikes Catherine Street
What do you like about our products and services?

Bill was awesome guy. I love the atmosphere and camaraderie that everyone working there exudes. I’m a brand new beginner rider and will definitely go there often and will tell all my friends too. The customer service was outstanding!!!

Thank you for taking the time and patience with me. And even taking me out on a few loops to teach me things. You are amazing.

Report a concern   November 15, 2019 — Rated 10 out of 10 by Denise Mcgowan Trek Bikes Catherine Street
What do you like about our products and services?

Locally owned, a long time Victoria full-service bicycle business. Expert, friendly and professional staff - never a heavy sales pitch ! High quality bikes and merchandise. Fantastic technical support with Trek's maintenance department - and they are very reasonably priced...and only fix when broken - never unexpected work and/or charges !! Cannot say enough positive about Bill,Troy. Scott and their staff..Mitch, Al, Cam etc. Oh...must mention the commercial expresso machine and the in-house spin studio equipped with showers, and towels and expert leaders ! ps..and how much they give back to the cycling communtiy !!
Report a concern   November 15, 2019 — Rated 10 out of 10 by A.N. Trek Bikes Catherine Street
What do you like about our products and services?

Top quality bikes, clothing and associated gear. Cool laid-back shop. Good vibe.

Report a concern   November 15, 2019 — Rated 10 out of 10 by Martin Brackley Trek Bikes Catherine Street
What do you like about our products and services?

Great service as always, friendly and very competent 😊
Report a concern   November 15, 2019 — Rated 10 out of 10 by D.C. Trek Bikes Catherine Street
What do you like about our products and services?

Great staff. Always helpful.

Report a concern   November 15, 2019 — Rated 9 out of 10 by S.B. Trek Bikes Catherine Street
What do you like about our products and services?

Great staff

Report a concern   November 15, 2019 — Rated 10 out of 10 by Carole Richer Trek Bikes Catherine Street
What do you like about our products and services?

Very friendly, knowledgeable and caring staff. You take GREAT care of me and my bike :) Thank you!
Report a concern   November 15, 2019 — Rated 9 out of 10 by M.C.H. Trek Bikes Catherine Street
What do you like about our products and services?

Great service from fun, friendly and knowledgeable staff who are a committed and engaged part of the community!

Privacy Policy