Customer Testimonials
Really appreciate the personal touch and friendly staff.
Excellent service
Great service always! All the staff are super helpful and friendly.
It is a shame you are so busy....haha, but it is probably because your service is so good. The staff are always very friendly and helpful and knowledgeable. The service on my bike is reliable and makes me feel safe on my bike.
I enjoy everything about Trek bikes but especially the people!!! I enjoy every trip there.
Dale Olsen
fast and friendly, good knowledge
Trek Victoria always has great products. Everyone is very knowledgeable and friendly. You can count on and trust Trek Victoria for all your biking needs!
Friendly and knowledgeable staff - always feel welcome when I come to the store. I appreciate the emails that get sent out about workshops, events and sales.
Cam did a great job servicing my bike I was always in a timely fashion as well.
Good advice, great service, and excellent bike fittings. Products supported are good (Trek, Cervello).
Community is the above and beyond - staff is friendly and supportive, good rides (both road and gravel) supported out of the shop.
Overall I am happy with the shop!
My first experience of shopping with Trek Bikes Victoria during COVID 19 restrictions. They have a clear communication plan in place so I was able to order what I needed easily for same day pick up. Pick up was well organized and safe.
Prompt, friendly service.
Favourite bike store in vic. Responsive, honest, reliable. Issues, if any, dealt with immediately. Nice work guys, and love your response to Covid-19
When I go to the store I get quality products and solid advise for my cycling needs.
Service is always amazing. Guys are great. Will always recommend Trek Victoria. 👍🤓
Friendly helpful staff
Very Good service given considering difficult circumstances with the Corona Virus....
I appreciated the honest answers, and fast turn around for bike servicing
The service has always been top notch and the staff have always been friendly and approachable
Awesome service, especially during Covid times. Glad my son was able to get his bday bike. Thanks for all you are doing to keep people riding.
Hot staff and even hotter bikes
Target were extremely helpful and accommodating in helping me get my bike back on the road this spring, despite the COVID-19 crisis. They had a well thought out strategy to deal with incoming bikes that included a couple of washes and a quarantine period to ensure the health of their employees and patrons.
Did everything they could to ensure the bike was right, while maintaining the required social distancing
The staff are always friendly and helpful. Repairs are taken care of quickly and promptly.
Trek Pro City has always cultivated a friendly, welcoming environment. Their staff are extremely knowledgeable and truly care about providing the customer with an amazing in store shopping experience. It doesn't stop there though...what truly is impressive is their commitment to provide you with the best "cycling" experience possible. Whether it be road, mtn, cross, electric or just cruising.
appreciated the timely pick up and delivery service
Jim B
Friendliness and honesty. Plus your mechanic is really effing good.
Great group of people. Scott helped me out getting a new bike and couldn’t be more thankful. Will continue to use as my main shop!
Staff are knowledgeable, fair and friendly. Highly recommend this bike shop!
Friendliness and understanding. I am also a casual cyclist and I feel comfortable at the shop - not having to be a “cyclist!!l