Customer Testimonials
Great staff and products. Expert mechanics. I like very much the shop’s community involvement.
One minor quibble in this transaction was my request to leave the cables for me to do, and salvage the old disc brakes for a commuter project didn’t seem to make it into the work order. Perhaps I wasn't clear. Work done and price was great. Previous jobs have been fine.
Helpful, knowledgeable, seem to have my best interests in mind rather than upselling me on stuff I don't need so you have your best $$ interests in mind. Staff friendly. Highly recommend.
The people are amazing, friends and very helpful
The quality
First name removed liked it
love Trek bikes and the variety of bikes for every activity imaginable. The guys at Trek catherine st, were awesome, knowledgeable, friendly and very helpful. Highly recommended.
You specialist are very qualified and very freindly. This is my favorite Trek store.
Great selection of quality bikes in a range of prices. Attentive service, providing helpful information. Answered my newbie mountain bike questions with patience.
Excellent service and attention to detail. Thank you!
Excellent service, quality bikes & accessories!
I like both the professional and personal approach! Best bike shop in town for sure 🥰
Carole
Service is always great. And everyone is very friendly.
Great service!
I'm always helped quickly and efficiently, several drop in mechanical snags have been quickly dealt with, getting me back on the road within the half hour. That's a great thing.
Thanks Trek Victoria!
We like the fact that our bikes are lighter than most bikes in their class. The parts such as shifters and brakes and tires are a higher quality than most and the technology in the sprocket sizing makes for a more comfortable ride than most other non electric bikes on the market.
Great help with selecting tires and finding just the ones I was looking for. Cheers
Best service and support/education on products!! I have reached out to Trek a number of times and they always go above and beyond. Couldn’t be happier.
The people at this shop know their stuff and don't try to oversell you as a customer
The person helping me was super friendly, and I am very happy with his recommendations! We will be shopping at your store again very soon!
Great in store service from Scott. The online ordering was simple. My bike was ready for pick up the next day. The bike itself is superb and it was a great price. Very pleased.
Awesome products and very helpful and friendly staff.
Best staff and full complement bike store in Victoria!
I have purchased many items at The TREK store in Victoria over the years, the most recent being a beautiful TREK Domane that team set up with wheels I owned from a previous bike, and then provided a bike fit to tailor it to my needs. Well done everyone, I'll definitely keep coming back!
Excellent service. The staff is very knowledgeable and helpful. The bike selection and quality is superb. Thank you!
C. Weber
great, friendly people, quick service and they educate you in the process, which is very nice as someone who is still not to familiar with the ins and outs of bikes
Great people work there.
The folks at the Trek Store are so good at helping me figuring out what I need and what fits in my budget. The stuff can get kinda spendy so its good to have realistic advice
Very friendly and knowledgeable staff. They took the time to make sure my bike was set up properly and I knew how to use it. Scott answered all my questions and took the time to make sure everything was working as expected
The store has a wide selection of good quality products and the staff is knowledgeable and helpful.
Friendly guys, good service and fast