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Customer Testimonials
I was looking to go tubeless on my mtb. Turns out I did not have TR tires. I really appreciated my initial interaction with the mechanic. I felt like the price was a bit high for both the new tires I purchased and the cost of having the mechanics set up tubeless. I am new to the biking world and wanted to establish FB as my shop so I payed a bit more. Buying tires online would have taken business away from this local shop but also saved me about $50. Not sure what I First name removed do in the future. Overall the experience was good. When I came to pickup my wheels I waited about 30 minutes.
I use to spread my business around town . Folsom Bike has been head and shoulders better and now get 100% of my business
Folsom Bike’s service is always fabulous, fair, timely and friendly! Love you guys!!
Quick, kind, easy and inexpensive
Great honest service. Did not feel pressured to purchase one thing or another product.
Knowledgeable friendly staff. Good selection
Front counter gentlemen, can't remember his name, but I think it was just a single letter, not only personally guided me to each product section for which I was looking, but also installed one of the products on my bike that I purchased. Outstanding customer service! Thank you!
Very courteous and responsive and price was fair!
Thank you!
Friendly staff. Hooked me up with a great rental and extras!
the staff is excellent and the products and services are the best
It was an really easy process to rent and return a bike. They included a spare tire and all the tools to replace it with an air pump. Really nice personelle.
This was my first time at Folsom Bike and I rented a bike for my friend who was visiting from out of town! They had great tips for riding on the trail!
We were both very impressed! Friendly and great customer service and the bike was excellent for the trail.
I need some work done on my bike and this will be where I go!
5 star for me!
Fast services ce, quality service, well priced service. Friendly , helpful staff
Excellent service
Courteous service
Folsom Bike has incredible service with friendly and knowledgeable staff that always go above and beyond to make sure we’re taken care of! They got us started with bikes for our whole family and we couldn’t be happier with our choice. Lifelong loyal customers right here!
Friendly and knowledgeable staff.
Service was amazing very knowledgeable!
Best crew of bike folks around. Friendly and great service.
Service on my Trek was great! Sam was awesome and gave me a fair assessment and price for service. It rides great now!
Visited for the 1st time yesterday and had a great experience learning about a specific bike and was treated well when buying some sunglasses.
The service guys are great, super knowledgeable and friendly. The sales team makes it difficult to not walk out of the store with a bike every time I walk on there.
Always incredibly helpful and knowledgeable!
Vast knowledge for all types of riders
Friendly and helpful staff. My bike recently underwent it's one year free service. It's running better than ever. Thanks!
Friendliness + knowledge/skill
Great service on bikes. Fast turnaround and accurate estimates.
Very friendly and accommodating
Friendly and knowledgeable staff

Customer service and quality products