Customer Testimonials
Very friendly and helpful.
Expert service, all the time. Could not be more pleased.
Friendliness
These guys are great!
Internet
Jacob was extremely knowledgeable and helpful.
Excellent customer service. Everyone is very helpful.
Excellent customer service. Everyone is very helpful
Service was quick and efficient.
Professional and friendly.heipful
Professional knowledgeable kind
Great service
Every one is knowledgeable and friendly.
The service is incredible at the Trek Store on Dani Drive. They are kind and experts at their jobs.
Ralph was so knowledgeable and was helpful to determine which bike will fit my needs. I bought the bike off the floor and it was tuned up for me in minutes.
I like the lifetime flat replacement. The service department is very efficient.
Chris gave incredible service, it’s a tricky upgrade that gives me an unbelievable bike and he was thoughtful, considerate, responsive, knowledgeable, and made it happen for me, I’m super excited.
Quick service reasonably priced. Repairs done as I waited.
Staff is very friendly and knowledgable. They exceeded their promised delivery times which was nice.
From the minute I walked in the door I was attended to and all of my queries were answered to my satisfaction. Very friendly and professional
The bike was fixed in a reasonable amount of time. Only negative was that I had to call the store to find out the status. It was done, but never received a phone call or e-mail notification.
Great service team.
Love my new bike!
Good
Great people and great products - always have a good experience at Trek Naples
Brought my bike in for service. I received great knowledge, care and exceptional customer service.
Highly recommend!
Great service on my Cannondale and products, I love my new tires
Great service and friendly! And also good equipment
Quick turnaround on bike repair.

My new Trek Bike has helped my back problems immensely. The staff and service departments are amazing. If you like to ride a bike, go there. You will not be disappointed.