Customer Testimonials
Very knowledgeable and friendly and never crowded.
Had what I needed
Everiting is good
Very speedy service and really know their bikes.
Never have to wait for service.
Friendly service and great quality products
Trek bikes are by far the best riding bikes that I’ve experienced, and the professionalism and work ethic of the staff and their service department is second to none.
Good selection employees know the product
Good products but really like the service for my bike. The staff is helpful and knowledgeable.
It was done to a very high standard. Both my bike and my father's ride great.
I was disappointed with what I thought was an inappropriate charge that I commented on in an online review.
Much to my surprise, I received a prompt call from the store manager Mike. He showed a sincere concern with my dissatisfaction and offered a very much appreciated resolution.
It was a refreshing experience to not have feedback fall into the review abyss.
Thanks Mike!
Excellent service!
“Efficient, professional, and friendly! The team at Trek Bicycle in Estero impressed me with their knowledge and service. They quickly diagnosed and fixed the issue with my bike and offered helpful advice for maintenance. I highly recommend them for all your cycling needs!”
Friendly knowledgeable people
I have always been a fan of the Trek brand. The shop worked with me to order a bike from out of state and had it ready to go when I arrived for the winter in FL. Rides great!
Friendly. Fast. My go to shop for a few years now.
The lady who helped me was terrific
Quick, professional service to fix flat tire and make a few other adjustments. Well done!
GREAT PRices AND CUSTOMER SERVICE
I really appreciated the welcome and the courteous service that I received.
From the first time, I called them to ask them some questions about my three wheel bike. They have been so pleasant, so kind I can’t imagine going to any other bike dealer for anything if I could give them 10 stars I would.
Friendly staff very helpful
Always friendly and ready to help out.
Friendly service
Kristen was a very knowledgeable salesperson. And we enjoyed test-riding the bikes.
Service is great
Ryan and Dave are phenomenal help.
Incredibly knowledgeable and very practical as well.
A real treat to work with.
Excellent customer service
Quick turn around time repairing my tire.
Went in to look around,check out the new trek bikes,1500.00 dollars later, walk out with new bike,love the bike,great service,thank you .TW.😊