Customer Testimonials
Great service happy customer
Nice well organized store and friendly staff!
The service team is great and we highly recommend them. We had two electric bikes needing repairs. The team addressed all of the problems, communicated with us as to necessary repairs and costs and proceeded time with the work.
Service was fantastic!
Great quality products and wonderful service
Tony was very helpful in picking out the right cycling shoes for me. They are very comfortable.
Great product and great customer service!
The sales person was very knowledgeable and helpful and kond.
CUSTOMER SERVICE FRIENDLY AND FULL OF SMILES!
Best team ever!
Excellent fast and reliable service every time
They had what I needed and the staff was awesome
The young man at the store was terrific. Walked me through my son's bike chain lube with a demonstration and everything.
Individual services. Listened to my concerns and provided several options.
Everyone is friendly and very helpful.
We purchased an electric trike for my elderly father. He loves this bike and rides it every day. We really like that they provide a pick up service when needed as his bike is too large for us to transport ourselves. After a recent service, the bike was still not operating correctly and I called about it. An emloyee came to pick it up. He rode the bike around, experienced the problem himself, took it back and they kept it until it was fixed. I really appreciate this good customer service.
I liked the friendliness of the staff, at this store.
Always helpful and able to fix/repair our bicycles.
The products are reliable. The associates appear knowledgeable about offerings of products. The atmosphere is pleasant in the showroom. The quantity and attitude of the associates was adequate. Cons: Pricing, but everything in general has gotten out-of-hand in the last three years.
I have personally owned several trek bicycles, including my new townie. Great bikes, and great service at this trek bike shop
Very high-quality bikes with equally great service at the Trek Fort Myers store! Simple problems (flat tires, gear adjustment, etc.) are always handled when I come into the store. Most recently a Level 1 service plan maintenance job was completed in 2 days. The staff are always very friendly and helpful! Gary Goforth MD
They serviced my bike in record time. Even the in a read light.
The whole crew is always so helpful, knowledgeable and provide great service.
Great product. Team members have been fast and friendly when I go in.
Ran into two fellow local cyclist that work there and of course service was awesome!!
Very helpful. Great customer service no high pressure sales tactics. Purchased a Townie Trek bike a year ago with no issues at all. Would buy again.
Friendly stFF
Trek bicycles are highly reputable, built of the finest quality materials and provide a solid value for your money.
Jared (store manager) Jacob & Marlon (sales & service) are courteous, knowledgable and accommodating. The shop is well stocked with everything you may need to fulfill your bicycle adventures and interests.
Customer service
Excellent Service!!
Thanks for being there when we needed you!