Customer Testimonials
Personable, professional and affordable. Great staff!
Staff is amazing! Very knowledgeable and great folks. Highly recommend
The Bike Hub has wonderful customer service and friendly, knowledgeable people that work there. They gave my bike a good tune up, replaced the back tire, fixed a shifter/brake cable and cleaned up my bike.
I always go to bike hub south because of the incredible service. They have amazing people and they have always done top notch work on my bikes.
Your services have always been great. Very helpful employees and they take the time to help you out and as quickly as they can over time.
Quality products also.
Fast service!
Convenient Location, friendly and helpful staff and reasonable pricing.
Everyone was very nice the price was great, and the work was perfect..
Highly capable people and professional service, while still maintaining a casual and friendly vibe. Impressed with how the staff interact, even down to making store breakfast after a hard day. A place you just want to hang out and shop. And I love the music playlist!
Bike Hub has perfect bikes and accessories that I look for and John and his crew are always very personable and professional. And their pricing is very comparable to other shops. It's a great bike shop!
Great people, great product, great service
Laid back staff. Helpful. Got my problem solved ordering parts for my bike.
The team made my bike ride like a dream
Wonderful customer service friendly great atmosphere.
Professional and fair
I brought my bike by because it was shifting rough. They got it right in and fixed it while I waited. All for a reasonable price. A+
Awesome staff and fast turn around kept me shredding from the bike park season!!!
Great staff, great service, abundance of bike knowledge and will always go the extra mile to get you the part or service you need! I don't go anywhere else in Spokane for bike stuff.
The crew at bike hub - Justin, John & Tim are very knowledgeable and willing to help. Couldn’t be any happier with the service I get there.
I’ve walked through the door of most all of the greater Spokane area’s bike shops at one time or another. There are a lot of great folks and good shops, but I’ve never had the consistent friendliness, lack of pressure and ease of conversation to solve whatever bike related problems I’m trying to figure out as I have with the team at Bike Hub. They’ve become my first stop for anything I need or questions I have. Wonderful service, no pressure interactions and deeply educated staff.
The Bike Hub team members are friendly, knowledgeable, and super helpful.
The first service personal was very helpful. He informed me that this particular bike was on back order and would possible be available in a couple months. He took all my contact information and said he would contact be when it came in. With no contact from him I called in June and in July visited the bike shop to follow up to see if the bike that I requested came in. He had a hard time remembering my request even after writing down the information upon my first visit and calling in between my first and this visit. I was informed after taking down my information again he would call when it came in. With now contact again, I was passing through Spokane and just by chance I stopped to see if maybe the bike came in. It was. Ya!! I then worked with a different sales personal, Rick with awesome help. He walked me through everything I needed to know. Helped us get set up to haul the bike along with my husbands bike on the back of our motor home. We needed to wait for extra parts. He kept me in the loop as to when the basket may come in so I can pick up the bike complete.
I would highly recommend this shop for a purchase of a bike along with repairs. Be sure to ask for Rick. Rick also helped with repairing my husbands bike while working to set up my new purchases.
Thank you very much Rick.
Very helpful and friendly
Great staff! Excellent service!
Good work, accurate estimate of repair job, quick turnaround.
Great products, and knowledgeable help. Good pricing!
Very good, efficient and knowledgeable service.
Fast friendly service. Made sure to verify my complaint before I dropped my bike off and resolved the issues I was having.
Fast and friendly service. R&R tube & tire while I wait.
The guys are always helpful and happy to see us! We're glad they're our bike shop.