Customer Testimonials
Very knowledgeable and reasonable
I received fast, friendly service showing up right before closing time.
Super friendly and customer-focused staff. Fit my bike in for a quick repair on short notice and got us back out onto the trails.
Amazing staff!!
I came in to purchase a gift card and it was a smooth process. Staff members were friendly and personable.
Quick, efficient, friendly service:)
Was looking for a handlebar bell for my grandson. Your sales rep showed your inventory, pointed out the most popular one, the price was right, a purchase was made. He was helpful, pleasant, and looked like he was enjoying his work.
Although I am building an unusual bike you had everything I needed short one item. You gave me several good sources to get that item quickly. The service is personable and knowledgeable and prices are competitive. I will definitely be using Phat Tire from now on.
Very good care and attention to client's needs.
Great service and willing to go the extra mile!!!
We recently moved to Bentonville from Mo. We were overwhelmed to see how every house have a fancy mountain bike, we were new to this trill so after having multiple references to this shop we went there and just had a very friendly conversation with a guy there, he even showed us videos of mountain biking and guided us why these fancy bikes. We finally went after few days and bought Trek bike for our son, little pricy but worth it Thankyou Phat Tire for keeping up with your patience with us
Very friendly atmosphere! Very informative and Knowledgeable. I’ve learned tons about cycling! Keep up the good job!
I love my Trek bike and the services provided at the store.
Great staff and great service
Great service!
Knowledgeable, helpful staff
Great customer service and very knowledgeable employees.
Great supportive employees and very knowledgeable!
Nice people!
Grant is amazing. I work normally till 5 PM so every time we go to Phat Tire it's 2 mins before closing time and they always try to accommodate us without having a mean face like other bike shops do. The employees are super nice and also knowledgeable to the bikes you guys have. I do wish that you can be open till 6:30pm so people like me that works till 5:00PM will have time to drive to the shop. I do appreciate your employees specially Grant. Hes super nice and patience and dont make you feel bad you came late. We came 3 times closing time and he was very nice. Also I think your employees do good job helping bikers. I hope that you will take care of your employees because they are the reason why people comes to your shop. Thank you.
Efficient, thorough.
The place seemed laid back
They are open later than most shops and they do a great job and offer expert advice.
Your bikes seem to be of very good quality and your staff are very knowledgeable and very nice to work with. They have been helpful in every way.we really liked Ben and Ike !
Great selection and value
Current customer
Phat Tire is top tier in the bike shop industry. Always has the product in stock and repairs are speedy with quality work. The south Tulsa location is my go-to!
Quick service while you wait. I would like to see an inventory of Class 2 e-bikes though.
Great service. Took my bike in and it was repaired the same day for new cables.
the staff is always friendly
Great people and always willing to assist 🤗