Customer Testimonials
Quick service and attention to detail. Got me fixed and back on the trail.
Your people are nice and helpful not much more to ask for.
Service on bicycles was great- thank you
I got my bike fixed quickly and also for very reasonable price. The staff were also very efficient and very helpful. Thank you.
Friendly service and knowledgeable staff
Great team, they always come thru
Staff takes time to listen and solve my biking needs! Always very friendly!
Friendly, Knowledgeable, Timely!
Great service. They do excellent work!
Fantastic customer service, as always!
Great service!
The owner and employees are very knowledgeable and more than willing to help you out and explain everything so you leave knowing more than when you came in!
Excellent service, everybody knows their stuff
High quality products for every cycling need. Expert technicians. Friendly and knowledgeable staff.
Knowledgeable and friendly staff
I really enjoyed the process, I feel like the environment and knowledge of the staff make a pleasurable experience.
Danny and the crew at Phat Tire Springdale are great!!
They did quality work
Seth is just awesome. He really helped me out and upgraded my new bike and now it is perfect. Grace is also so nice. What a great and helpful bike shop!
The customer service I received was wonderful and I will absolutely come back to the store again!
Customer service was top notch, very informative for a beginner rider, very prompt and knowledgeable as soon as I walked in the door our salesman was glad to help! I appreciate the good transaction very much!
Had what I wanted
Very courteous and great service.
Always quick and friendly service. Thanks again for all the recommendations and the help. Always good to have someone you can trust when you’re not an expert in this.
Danny Williams does an amazing job of knowing his customers and knowing their cycling needs. He is passionate about helping customers with their cycling requirements and needs.
Helpful and enthusiastic staff. They loaned me some pedals to try out before I decide what to buy!
Awesome service!
The attention I received from the staff at the store was exceptional. Being someone who needed a bike to be able to commute to work and not having much knowledge on the subject, they advised me on everything, giving me multiple options. The advice was so good that they even taught me how to change tires or check the bike before leaving.
Many thanks to Jayden and Grant for handling my bike repair.
Service center always has good advice and good service.