Customer Testimonials
Bought a bike need some work and took it to Outspoken and they fixed the problems, quick, easy and efficient for me. Bike works great
Friendly staff, great competence
Knowledgeable and friendly staff, quick service.
The people are great. Martin & Esteban at Devine street, and Laura and Matt at Irmo have helped me a lot — been super friendly. 🙂
Knowledgeable and amicable staff, very happy to help and advise. Got part I needed for my vintage hybrid bike super quick at a fair price.
Prompt service; knowledgable, and very friendly staff.
Great service
Fast repair and fair price.
We are repeat customers at the Irmo Outspokin Bicycles. The customer service is always amazing.. Each person that we speak with can answer all our questions and the suggestions are always helpful.
We especially enjoyed working with Laura on our recent purchase.
Sales people are very knowledgeable and listen to you about what you are looking for
Fast, did the job well, wasn’t too expensive.
Great people can't say enough just great!
Great service!
The staff was very friendly and helpful! Appreciate all the assistance with a hold/layaway so I could drive up to get the bike from 2 hours away.
Great Customer service! Very helpful and friendly staff!
Great service while not being overbearing. Solid selection of quality products.
The products are quality products and the sales associates were willing to spend as much time as needed to make sure we were comfortable with our purchases.
Great service, awesome employees. I've heard lots of good things about you all over the years, and you surpassed my expectations. Thank you!
Service department is outstanding!
They took the time to find the right bike for me based on my budget and intended use. They also took the time to insure that everything was adjusted properly to fit me. Very pleased. I highly recommend!
Chris
We have had an excellent experience at both locations. Unfortunately, they were not able to get the e-bikes that we wanted because they are on back-order (typical everywhere right now) but we will be going there for service and any other items we may need. Great vibe and you get the feeling that they really care about their customers.
Service from the Service Department was fast and polite.
My wife and I along with many friends like to support small business. We have always received great service with both sales and service. We patronize the Irmo location -- and it's a great location given that we live between Chapin and Prosperity.
Our bikes, Trek hybrids purchased in May 2017, have been great. They have been ridden extensively and including the trails of the Great Allegheny Passage in Pennsylvania. The Saris bike rack (hitch mounted) we purchased years ago has been great -- and used extensively. No complaints about the products, how they perform and how they last. Also, service has been great when it comes to major tune-ups and fine tuning gear shifting adjustments, etc.
Everyone was extremely helpful and nice!
The staff at Outspokin Devine Street, in Columbia, is outstanding! Very informative, very helpful, and they do a superb job with everything they do!
Courteous and helpful staff
Always a pleasant experience at outspoken
Great local business. Have bought bikes here since 1990. Excellent customer service and my bike riding like a dream again. Thanks!
I will always support local bike shops, and Outspokin in Irmo made it so easy to do so. During a time of limited inventory and uncertainty of future supply, Mike still went the extra mile to help me purchase a new bike for my 11-year-old son. I am proud to have and support a bike shop like Outspokin. Highly recommend!
quality products and quality service! i have confidence in the advice and recommendations of the staff. i am a return customer and would definitely recommend outspoken!