Customer Testimonials
I brought my bike in to get tuned up. They did a great job in getting my bike back to me within 48 hours. They were great to communicate with before, during and after the process was completed. I’ll definitely be back for anything I need with this bike, or if I get a new bike.
Laura was absolutely awesome. She went beyond to help us . This is my third bike with y'all. Thank you again for great service.
I recently purchased a new Marlin 7 from Outspokin (on Devine) for trail riding, but I was having problems with the front brake from the start. To date, I have only ridden it twice on trails. Each time I would need to take the front tire off for transport, but when i put the tire back on there would be significant rubbing in the front brake area. This was disconcerting since the bike was brand new.
But James at Outspokin took care of the situation and replaced the front brake without any hassle or haggle. I appreciated his candor and willingness to help fix the situation. I took the bike in once and he made some adjustments, but when that did not work, I took it in again and he offered to replace the entire front brake under warranty. He did not offer a temporary fix; instead, he got to the root of the problem. I appreciated the fact that he did not propose lesser, half-a$$ed solutions.
Thanks for the help, James! Would recommend Outspokin to friend/family because they stand behind their product.
Knowledgeable sales people. Great service.
Quality merchandice
Very good service crew. Good feedback and suggestions from JamesI He was personable, very professional and knowledgeable.
This is the 4th bike that I’ve bought from Outspokin over the past 40 years. The bikes are great and the service has always been friendly, and helpful.
Staff always helpful and friendly.
Great customer service!
Quality products and personal service
As someone who is a little over a year of experience into mountain biking, I’ve been very happy and appreciative of the staff at Outspoken. Very knowledgeable and helpful when it comes to any questions I have.
excellent customer service and very knowledgeable staff. James was great and quickly diagnosed my issue on my Yeti SB140. Fair pricing and deals on products and services. definitely bringing it back for future maintenance and upgrades
Excellent and friendly disposition, very good supply stock
Great products and knowledgeable people who work there
Great knowledgeable technicians and sales staff, not to mention a terrific selection of products; especially TREK!
Quality products.
Competitive prices.
Great service.
Spoke repair was on time and fairly priced.
Great customer service and products are in stock.
Got me in, on short notice. Worked around my schedule. Knocked it out while I waited. Very reasonable. Thanks again, Michael Marlowe
Excellent advice, speedy service!
I am very satisfied. My bike works now like Swiss clockwork. Good maintenance !
Fast and friendly service!
One day turn around.
Easy low pressure knowledgeable folks
The staff was extremely kind, helpful, and informative in helping me test and choose a bike. Great team.
Always happy with everything any time I go in
Always friendly, experienced staff. Good quality products and maintenance.
Very knowledgeable and helpful staff
I like the staff.
Service hmhmmak
Matt and his staff in Irmo did a great job getting me back riding quickly. The bottom bracket replace and the tuneup was perfect. Thanks to all.
John