Customer Testimonials
Matt was great and answered all of my questions!
Great service!
3rd bike purchase from Outspokin. Same great service, set up and delivery. Got help from Esteban this time. Met all expectations. Had my bike and size in stock + new shoes, pedals.
Always helpful and knowledgeable about bikes!
The gentleman was very nice. I came in 40 minutes before closing. He didn't make me wait a week to get my tire on my little electric scooter replaced. He replaced it right then, so now me and my 3 year old daughter can ride again. Thank u again sir!
Good service, knowledgeable techs
I had a great experience at your store. The rep who assisted me was very knowledgeable and helped me find a comfortable pair of hiking shorts and gloves. Both suited me well on my weekend ride. Thanks so much!
Very friendly. Fair prices. Quick services.
Prompt and friendly customer service. I was offered and sold quality parts at a fair price.
Friendly people who know their stuff
You always obviously have great services and great products
Great customer service and extremely friendly staff.
Very personable- customer service was wonderful. Exactly what you would hope for from a local, family owned company. Was treated like I was family.
Outspokin sells quality gear, has some good sales, and has good salespeople.
Had some issues with my drop seat post. Mechanic recommended a rebuild. They special ordered a fixed post so that I could still ride while it was sent out. Above and beyond.
Quick, friendly service!
Great service. Excellent bike knowledge
Great Service.
Quick turnaround, friendly people.
Great expertise, reasonable prices.
Brian was outstanding in helping with my first bike purchase. He & Martin answered all the questions I had and got me completely ready to start my gravel biking adventures. I highly recommend them to anyone looking for a first bike or anything related to cycling.
The people were transparent and accountable to their work. Was given an exact quote and they beat their fix by date, by 2 days..customer service is incredible and I would highly recommend this bike shop.
Awesome customer support as always. Another trek added to my fleet because of OSB and Treks customer service
The folks at Outspokin are always willing to help and not pushy sales people. I've been to both locations, Irmo and Columbia a few times unfortunately for bike repairs, mostly flat tires but I have always had a pleasant experience every time I have to go. I always feel like my bike is in good hands with them. I highly recommend them for your bike care needs.
Very helpful and friendly service
Good service and quality products. A great combination!
Friendly service
Good service and bikes
Easy to make a decision great assistance from Mike
Friendly professional helpful