Customer Testimonials
Time attention and consideration from the Jax Bicycle Rep, David
I always appreciate the personal service and the Jax team always delivers what/when they say
You did a great job and my bike can stop now. Thanks for the quick action and getting it done. Nice to have a local shop that cares.
Great service, I stop to ask a question and ending doing quick service to the bike plus appointment for tuneup
Clay was very helpful. Great selection of bikes
They were very helpful in selection of bike, and my bike was ready in 2 days from the time I order it. They put on the accessories to my bike that I requested as well.
Clean shop nice an SC knowlegeable people
Bought a bike rack. Sales guy was great. Very knowledgeable and helpful in understanding the various alternative racks
NA
Jeff and the entire Team were all Fantastic!
I was able to find an OEM front wheel for my Trek Remedy at a great price. Jax also gave me a military discount.
The staff, always ready to o. help
Very helpful staff and a great selection of merchandise!
Great service. Highly recommend!
The staff was professional and quickly repaired my daughter’s bike. The flat pack program is awesome!!!
excellent services rendered by Jax Bicycle. Pricing was excellent as well. Keep up the good work.
Great customer service at both Yorba Linda and Fullerton locations from all staff members. Special thanks to Eddy at Fullerton for his recommendation for a bike for my son, and James at Yorba Linda store to arrange purchase and pick up at Fullerton. Smooth transactions, staffs were helpful and knowledgeable. Will definitely go back for more bikes or any services.
They were very helpful and friendly I had a very pleasant experience
Friendly and knowledgeable staff. Quick service reasonably priced.
Variety
Great customer service and they do great work as well
The service dept (Jeff) was so helpful in planning the service needed on our 2 Ebikes
The maintenance was completed so promptly & the bikes look & run like they are brand new! We will definitely be back!
Friendly knowledgeable staff
Repair was quick!
I find the staff very courteous and knowledgeable. The service is invariably fast and done with excellence. I am always very satisfied with the service.
Customer service is top notch starting from the top with First name removed the general manager. Especially of note for high praises to service manager Don and his guys like Clay.
The staff is well trained, they have all the knowledge, Very professional, thanks a lot 🙏 👍 😀 👏 God bless 🙌 🙏
Amazing end to end customer service
Don is terrific in the repair shop. Super knowledgeable.
The service was great and quick. The price was fair. I was very happy with the results.