Customer Testimonials
Very friendly and knowledgeable staff. They are quick to get to your bike and try and get you out the very same day (depending on the job). Would highly recommend Jax!
The team at Jax is personable and helpful. Service is explained and completed in a timely manner. They are informative and engaged with their customers.
Very friendly and helpful
Don was very helpful and explained everything in an easy way. He went out of his way to find the correct tire for my son’s bike and got it back to us quickly. Highly recommend Jax in Irvine!
Exceptional service
The head mechanic was fantastic
Nick is awesome! He did a great job working with me on recommending parts I need to meet my upgrade intent for my ebike and, The price was fair and the bike was ready on time in a perfect condition. Very happy.
Really great service. I had a flat on my kids bike and they fixed it while I waited.
David and the crew at the Irvine location are always extremely friendly and helpful. Advice and service work on my bike is top notch. Some bike mechanics can be supercilious and belittling. I have never felt this at Jax
The staff are extremely knowledgeable and patient
Product availability/customer service.
Consistently outstanding customer service and excellent variety of bikes and associated equipment.
Speed of repair
Phenomena service and friendly crew.
Staff, options
The staff is awesome in every way!
The staff at Jax are cleary passionate about what they do. They diagnosed my issue quickly and provided a reasonably priced repair. Everyone was nice and easy to work with.
They provided the service I needed on my bike at a very reasonable price. And got the job done within a couple hours. These guys are awesome.
Super knowledgeable and friendly
Service Manager at the Irvine store was exceptional!
great service, Jason is always willing to go the extra mile!!!
Staff was friendly & helpful. Paul Castellanos was great.
Very friendly and knowledgeable
Repairs are done when promised.
I appreciate the honest, yet frugality of the repair services. I have been a long time customer because I trust what they tell me.
Outstanding customer service. All the parts I needed to get my bike in working order was available and the JAX team did the work while I waited. I rode out happy. Thanks. Matt N.
The staff was knowledgeable, helpful, and friendly. They answered all of my questions and gave me helpful additional information as well.
The whole team is great!
Knowledgeable and helpful.
I feel like the pricing is fair and I love all the employees that work there. It definitely has family environment vibe and they seem to really care about all their customers. They are knowledgeable and professional.
The technician was knowledgable and friendly. The work on my bike was completed in a timely manner.