Customer Testimonials
Your products are top notch, but nothing beats a passionate and knowledgeable staff! I took my daughter in for a new bike and we worked with Emma, who from the moment we walked in the door until we checked out three days later, did everything she could to help it be the best experience for us. She spoke to my daughter directly and found the perfect bike for what she was going to use it for. When we came back, several different people helped us get the bike in the perfect condition for her to use. They attached a water bottle holder, adjusted the seat, adjusted the brake handles, and slimed the tires. We got set up with the lost bike recovery system and we’re told of the times we needed to bring the bike in and even got a folder of helpful information. I cannot recommend this place enough. Super lovely, helpful, bike people!!
The best service and Bikes!
Y’all were great! Thank you!
Great products & service.
I could have purchased the Yakima roof rack on line or elsewhere, the difference is when I walked through the doors I was immediately greeted by Ryan who helped to make a more reassuring purchase.
To me the customer service means more to me when I make a purchase especially if there is an issue.
Thanks for making my purchase decision easy.
Super fast shipping and competitive prices! Thank you!
lots of good quality products and gear.
Our salesman was terrific at explaining the different bikes and options.
Great selection and knowledgeable staff. They were not sales men, they didn't hoover over you, but someone was always near to answer questions or if you need help. I have purchased a couple of bikes from both locations and had a great experience everytime!
Great service and quick turnaround.
Product availability, fast shipping, product as advertised.
I would have appreciated an offer to scrape skis and mount bindings prior to shipping, but also appreciated the fast service.
Good variety, knowledgeable staff
Unlike other outdoor retailers, the IMT Team was very informed on products and did not assume the customer was inept. Great selection of gear and great customer intuition.
Everyone in the Boise store location is very helpful and knowledgeable.
Great variety in nutrition products but especially appreciate Hammer Recoverite in Strawberry.
Best selection of Patagonia line in town. Great, memorable location. Friendly staff makes it quick and easy to check out.
Great customer service!
Great service!
Good stock.
What a great place to shop. The staff there are top notch! I have never gone in and not been helped.
First class products and first class employees. A pleasure to do business with them.
Excellent service. Excellent variety of products. Very helpful in every way.
The guys who wax my skis!
I went in for a tire change for my road bike. Matt and the mechanic crew were awesome and did a great job!
Their service is excellent....
The Design
All of the staff is so awesome! Everyone was so helpful and welcoming every time I’ve been in the shop. Emma was the one who helped me find the perfect bike; she was patient, knowledgeable, & friendly.
THEY BOTH ABSOLUTELY ROCK!!!
The tune up on myTrek bike was excellent. The tech was super helpful and knowledgeable.
Absolutely easy, friendly purchasing process. Helpful on the phone, easy to use website. The shipment was quick and packaged great. I will definitely reorder in the future. Thank you.
Very knowledgeable!
Products and service was great.