Customer Testimonials
Very prompt and fast delivery
You were incredibly accommodating in helping us acquire the bike rack we were interested in. Thank you for the excellent service and speedy delivery.
Helpful staff. Great selection of gear and clothing.
Great company!!!
Fast shipping. Good price
Friendly staff at both stores and you had inventory. John put my package together and was helpful and not pushy to put a lot of extras on my new bike. Though I need to go back and get french valve stem caps. Went out to the meridian store and got great help as well from a nice young lady. Very knowledgable and helpful. Great customer service at both stores and is an Idaho business! 👍👍👍 thank you!
Friendly, knowledgeable folks and excellent service. I brought in a cruiser bike tire and tube with a defective valve stem purchased two Summers ago. They replaced it at no charge AND apologized for the defect. Rare! These guys know bikes and carry a great selection of accessories. I won't go anywhere else.
Great selection and friendly service!
John was great and very knowledgeable. We came in with the goal of purchasing electric bikes and John was able to talk us through the different options. Very happy with the choice of bikes and service. Thank you!
Everything!
Bill was awesome helping me find the right bike and getting it set up.
I worked with them over the phone, and they were just as attentive as if I were in the store. They called me back to correct themselves when they realized they had what I was looking for in the store. There was enough in-person staff when I arrived to get immediate assistance when I got to the store.
Excellent Customer Service & Communication! Will definitely buy from them again. Thank you!
Honest and good selections . Very friendly.
Good communication and product lines
Great customer service from Marc Pearson!
I highly recommend Idaho Mountain Touring. Your team was very friendly and knowledgable on your products. Our E bikes were sent to us in Colorado and everything went perfectly smooth. Thank you so much.
You were very fast and helpful.
Excellent clothing lines - Stio, Patagonia, Kuhl, Cotopaxi and more. Following Guidlines for COVID very well.
Excellent customer service and knowledgeable employees.
It local! The employees were very knowledgeable and nice. Thanks
They are prompt and prefessional. I received my correct order 2 days later. Thank you for being a stand up, forth with, company!
Easy online ordering. Fair price. Product arrived quickly.
Fast shipping, quality product.
Speedy delivery/best price
Very nice people, ready to help with all your needs. Great old town vibe, will be back!
Super knowledgable and friendly staff that really help think through a purchase of a bike, repairs, and outdoor gear.
excellent
You folks are always polite and helpful. I’ve tried other places in town and always return to Mountain Touring.
You really listen to needs and then recommend the perfect bike! You’re clearly a high end shop with top shelf riders but definitely not a bike snob. Everyone feels welcome no matter where they are on the bike journey! Thanks