Customer Testimonials
Customer service was very helpful with all questions and concerns.
Appreciate the promptness is getting my order out. Support Idaho!
Good selection of quality men’s clothing, cycling gear. Generally friendly/helpful staff.
I was very impressed with the staff and how they were able to get our bikes in and fixed the next day. Great job!
Very friendly and knowledgeable staff!
The quality!
I couldn’t find this hat color anywhere. Finally found it at this store. They called to double check my order and left a personalized message on my receipt. Super nice people and quick shipping!!
Quality bikes and gear and excellent knowledgeable staff
Incredibly amazing 🤩 staff
Quality of your products, knowledge of people working in your store, helpfulness of sales people, without pushiness.
Very helpful and knowledgeable with mountain biking. Gave us some local trails to try that we had not heard about before.
Best folks to fix or service a bike!
Availability of products and extremely quick shipping. Customer services as excellent as well. New fave.
Outstanding products. Great customer service from vary friendly staff!
Always helpful, friendly and efficient service when we come in for bike maintenance.
Bill was super helpful. He listened to my complaints and bad jokes and got me fitted for some new hiking boots. And, so far no blisters. Appreciated the service and the product.
No pressure to buy, but very knowledgeable staff. Helped me pick the right bike, and installed the additional accessories and puncture resistant tires I purchased. Love my new bike!!!
Great tune up service
I’m a Kuat bike carrier fan and you had just what I wanted, either assembled or in the box- my choice. I’ve purchased bikes and other items from you in the past and I’ve been very satisfied.
I’m disappointed that my bike is not available from you guys so I’ll be looking elsewhere for my new ride. Any help finding one would have been greatly appreciated.
Great customer service!
Everything! Bill and The Crew are the best in the Valley, and perhaps the best in the West! We had the bikes serviced before doing 2000 miles of driving in 4 1/2 days.... We rode every day, and my lovely wife did 50 each of 3 days back to back to back..... bikes performed flawlessly and it's a tribute to Bill's guidance in bike selection and The Team's assist with maintenance. No one better, bar none!
They treat me like family there! Excellent knowledgeable staff!!!!!
Both Sam and Hannah were fantastic. Knowledgeable, friendly, and very helpful. Thank you!
Good selection of products good attentive and professional service
Friendly faces, good technical staff. Had bike issue while riding..IMT fixed it. Realized no ability to pay...no worries..finished ride to home and called in credit card. Now that is customer service!
Good job
Amazing service! Great pricing and incredible shipping! The only thing I would change is to add a location in Idaho Falls. Thank you so much!
Quick delivery, got my items within 2 days! Thank you Idaho mountain touring!
The service that my 35 year old bicycle has received has always been very good.
I made a purchase online. Picked up the next day and it was ready and waiting for me. It was heavy and it was carried out to the car for me! Great customer service.