Customer Testimonials
Carbon bicycle availability.
Thanks for following up with the demo ride. Love the new bike!
Outstanding service and great products!
Great customer service! Very prompt communication and best efforts to be accommodating during one of the busiest weekends of the year! It was such a relief that Holland’s did everything they could to get a black tire on my beach cruiser for a weekend without a vehicle on the island. Nowadays- this kind of care and helpfulness is unheard of!
Customer service is excellent. I have been an electric bike customer for over 5 years and I am always amazed by the personal care and professionalism. Thank you.
The people working there!
Fast delivery.
Jacob is awesome. Very informative. Lucas also was very helpful during the covid period of operation. He was extremely helpful and knowledgeable about your products and general information about road cycling. Plus a kudos to Jes in the service department for making my bike safe. They are the reason I will continue to shop at Holland's, plus I love supporting local businesses... They contribute immensely to our community. Keep being awesome!
This was the best experience ever, all around! Both by the customer experience and turn around time for my build, and also the luck of their inventory. I've been looking for a very specific bike for months and the eta to order it most places was 7 months out, but then I waited too long and an eta wasn't even available (meaning I think they stopped producing this bike). Holland's ended up having it and and although they normally have a 3-4 day build turnaround, they built it overnight and then the NEXT DAY I got to pick up the bike I've been wanting for months! I was so shocked. Also the customer service has been great any time I have contacted them. I will definitely purchase another bike here in the future, and will go out of my way to use them when I can for maintenance and such.
I have purchased one bike and had 2 others serviced here. Each interaction has been 100% excellent. The staff is helpful, knowledgeable and pleasant to deal with. I would highly recommend Holland's for any biking needs.
Very helpful and met all my needs
Jacob was extremely helpful in selecting our bikes
The best! Everyone here goes above and beyond to help customers, often without charging. The epitome of a community/neighborhood business with top professionals delivering small town service.
Love this shop. Everybody is knowledgeable and helpful. Have found hard finds at this shop.
Marty Lucas
Bought a new bike and found our helper to be very knowledgeable and accommodating. My wife is delighted with her new bike.
Lucas was very helpful
The staff at Holland's is amazing. They are very friendly, knowledgeable, and are genuinely happy to help. I highly recommend Holland's.
Prompt and courteous
Great Quality
Friendly quick service !
Customer service is great, and everyone was very helpful I would definitely go back
The shop in downtown is always busy, yet I did no have to wait long to be serviced in both visits I paid. Also very efficient staff, got my decision made quickly. Special mention to Lucas for his prompt follow up, transparency and to the point advices and flexibility.
The service by all the guys there is awesome.
Personal service from knowledgeable staff
Product and staff second to none.
Friendly, knowledgeable, and efficient.
Nelson did a great job as did the young guys working there
The greatest!
Although we were set to purchase a bike from them, it all did not work out. Even throughout the pandemic when we called month after month to check on whether the bike had come in the different people that I spoke to were always polite and knowledgeable.
Great service
Honestly, it was a great experience.
My only issue was that notification about my bike’s completion was kinda weak. Notification, was sent from an unfamiliar account that was sent to my junk folder. My bike was sitting for two weeks before I called to discover it had been sitting there for a while. A call would’ve been more effective.