Customer Testimonials
The service
The mechanic staff, they’re awesome!
One word: JACOB. Amazing. Remembers each customer. Invested. Real. Store has good selection & prices too
Tyler is fantastic and I like the pups!
Friendly knowledgeable staff. Had the items I needed to enjoy my new E Bike.
Fast, friendly, helpful!.
Nelson and the whole Holland's group is great to work with. Very responsive to requests and timely repairs on bikes taken in for service.
Knowledge and quick service
Nelson very helpful and honest for best choice for my bike needs, much appreciated! First name removed
Quality bicycle products available locally, Prices reasonable, Customer service is very good.
Holland's has an amazing selection of bikes and cycling gear. They have amazing service plans and their customer service is top notch!
In addition, they are incredibly charitable and community oriented.
I wouldn't go anywhere else!
The staff makes Holland’s special!
I appreciate the service and care taken. Everything occurred as you said it would.
Very good !!!
Always great customer service - helpful and friendly employees!
Great service. Very knowledgeable. Glad I needed buying my new Specialized Ebike from you.
Nelson was very helpful!
The service was first rate. A very professional staff. They explained everything I needed to know about the new bike I purchased and what I need to do and watch out for.
Very happy with my experience there
Helpful and friendly staff.
Products are high quality. Service Group is exceptional; they have the technical skills to fix every issue, and are responsive and communicate exceptionally well.
Excellent work and staff. Thank you
Very convenient to where I live. Friendly mechanics!
What can I say.. Nelson is just Incredible! So handsome really reminds me of the fat Thor from avengers. So cuddly! And he even told me he loved me!
Bojack has an amazing wealth of knowledge and is a great communicator. I appreciate the time he took to figure out my needs . I’m just waiting for a Tarmac Pro to come available.
I have bought both my bicycles from Holland's. It is not the closest shop to my house, and I certainly had the choice to purchase from other bike shops, or from the internet, or REI. However, the people who work at Holland's are amazing. They really care about helping you get the bike that is right for you, and then they make sure it's set up exactly how you need or want it. Jacob helped me this time, and he started by asking me what kind of riding I did, how I wanted to use the bike, and if I had any special needs that would influence the type of bike I'd ride. I had decided on a Townie-go 8D EQ e-bike, and he confirmed that it would be a good bike for my needs. He listened to what I wanted to do to customize it to exactly what I needed, and wrote notes about it, and emailed it to me to be sure he hadn't missed anything. I also ordered a bike rack for my car from him. When I arrived to the shop on the day he said it would be ready, he had the bike, and the bike rack all set up. He then helped adjust the bike to fit just right, and added on things I requested: a mirror, bell, a more comfortable seat, better handlebar grips, my old basket from previous bike. He reviewed all the details about how to use the assist mode, handle the battery and charger, how the lights and computer worked; he was incredibly patient, as none of this was intuitive for me. Then, he had another employee help me with my bike rack (I forget his name, but he was also super patient and helpful.) He had to make some adjustments to the rack that were rather time-consuming, but he did it enthusiastically, and made sure all was perfect! He explained how to use the rack, and had me put the bike on it to be sure I got it right.
Overall, the complete experience with Holland's Bikes, from my first phone call, to ordering my bike (and rack) to picking it up was A+! I will recommend them to everyone! Thanks for such wonderful service!
Great and friendly service!
Good service, though a more rapid lead time would be ideal.
Service department staff are always friendly and attentive. They did a great job on the upgrades I wanted installed. Thanks for the great service.
Well made & love the style!
Easy to order bike over the phone. Bike was built in a timely manner as promised. Great customer service when i picked up bike.