Customer Testimonials
Very helpful staff
Variety in products
The guy with long hair and a beard (I hate that I cannot remember his name because he was so cool) spent several minutes helping decide on an aero vs TT helmet and even researched aero test results for me! He was awesome. The individualized experience and knowledgeable help is amazing here. He also gave me a great price on an older model. This is why I always come back to hollands!!
The salesman was great and informative
Price was fair. Less expensive online. I called to check if the bike was in stock and the salesperson was helpful and knowledgeable. Online communication was quick and accurate. When I picked the bike up the staff and young lady who helped us were great. All around positive experience.
Terrific experience bought my first elite bike and the crews are beyond helpful
the kindness and the price
The caring people who work there. I feel at home in Hollands, they always care about my needs and help me. Jacob is the best, but they are all good.
Very friendly and knowledgeable staff. They answered all of my questions and had my bike built and ready to be picked up in one day.
HOLLAND'S has quality products, and QUALITY team members who know their products extremely well, and who are very patient, kind, thoughtful and FUN! We have purchased all our family's bicycles and accessories at Holland's for the last 40 years because of their EXCEPTIONAL SERVICE... not just the day of purchase, but day after day, year after year! The current crew and the service we received were AWESOME during our many test drives, our endless questions, our ultimate customizations, and our post-purchase additions! We love our new Electra Townie GO! bikes and we love Holland's!
Jacob is a Rock Star! But everybody else working at Holland's is remarkably friendly, responsive and helpful, too!
Jacob and others were very helpful! Very excited for my Brompton.
Bojac! Friendly and knowledgeable.
Great service. Jacob "Bojac" was really helpful. Will definitely do business here again.
Service dept was polite and friendly. They fixed my bike in under an hour and called as soon as it was ready
Great Quality
Friendly quick service consistently throughout the years!
Great customer service and knowledge!!
Helpful staff and they delivered my bike for free which was appreciated
Tyler was really helpful in addressing my lower crank noise that I was experiencing on my $12,000 S-Works.
All good now.
Turnaround on the tune-up after making my appointment was lightening fast.
Awesome.
Tell Karl to still go into Joe Stretch an have an appointment with one of my sessions.
Best,
J.D.
Great knowable staff.
We bought both our bikes their because of the customer service, knowledge and availability.
I won’t go anywhere else for my bike needs.
Also their service shop is terrific!
Thanks for everything!
I bought a 2021 Specialized Turbo Levo Comp from Hollands Bike this past February. The experience was awesome. Jacob and Tyler were beyond belief great at setting up the bike to perfection. I've had Hollands service install a number of upgrades with just recently $3K worth of upgrades in brakes, carbon wheels, SRAM 12 speed cassette, and chain. I rely on Tyler to do the tougher bits of the upgrades and trust that he will do an awesome job. Jacob was great at making sure my Fox forks were at the best air pressure as well as my Fox rear shock. He also did a fitting that helped alieviate shine numbness and made my ride more comfortable. His recommendation of better insoles for my 5 10 flat pedal bike shoes was excellent. Trust Hollands for your bike purchases and service!! Also their prices are very competitive and I buy those parts that they carry.
Staff is friendly and knowledgeable, service is quick, no complaints. They’ve taken very good care of me since I bought the bike.
Prompt
courteous efficient
Great customer service. Knowledgeable staff. Great at teaching you about the bike once you have purchased it. Overall, a terrific experience start to finish.
Fantastic service again!!
We LOVE Holland’s!! Your staff is always helpful, friendly and profesional, and they are always willing to help, plus you give back to our community and schools, thank you!! Happy to support your family business.
I'm super glad you reached out to me to conduct a survey because I'm very happy with the sales team and especially the service team. Tyler with the service department in particular has been awesome!! Last year I had a warranty issue with my Specialized Epic Evo bike and the frame needed to be swapped out. He was able to quickly get my current bike running again while waiting for the new frame to come in. Granted it took nearly a year for the new frame to arrive, due to supply chain issues, but Tyler was always very responsive when I checked in on the status. The new frame recently came in and it took just a couple days to swap out the parts and components to the new frame. Tyler has always been very professional and he is also very knowledgeable and makes solid and practical recommendations if you want to make any upgrades to your bike.
Thanks, Mike Arnold
Great service, both retain and repair.
Everyone from the novice t the bike junkie is treated respectfully.
The team really goes out of their way to help - Lucas and Bojack regularly engage via text message to make sure that Hollands meets my family's expectations.
I try and do ALL my bike stuff at Hollands - and I do a lot of bike stuff!
Awesomeness on all fronts