Customer Testimonials
Very thorough thoughtful engaging and helpful service .
Jacob was great!
Kindness
Promptness
Price
I had been looking for an accessory that was no longer on the Trek website, however that site had an option to try specific regional Trek outlets that showed the particular accessory was in their stock.
Holland Bicycles was the closest store. I phoned directly and was answered by a staff member (Nelson) who was curious and responsive to my inquiry. I was rewarded to learn Holland had the accessory in stock. Nelson, arranged for the accessory confirmation and set the accessory aside for delivery by the shipping department.
Holland then sent notice of shipment, which arrived via USPS in two days.
A pleasant shopping experience, one which I will definitely pursue directly with Holland Bicycle for future Trek parts and accessories.
Quick and personal service!
No surprises, customer service is top notch! Just bought my second bike here and I live in Delaware!
Helpful staff.
The ease of getting what you want or need, always knowing exactly how to get something even if you don’t have it in stock.
Quality products, skilled technicians and helpful
staff.
Friendly staff. Helpful. Only issue is your hours are not very convenient. Opening at 10am and closing at 5pm does not allow for fulltime workers like myself to easily get into the store for service.
The Mavic rims I was looking for are hard to find in the U.S. I appreciate that I could order them from Holland's Bicycles and pick them up at the store.
Holland's Bicycles has excellent customer service. They are very knowledgeable, courteous and professional. The let you sit on the bikes and handle them. Good prices as well. i went to other places that was closer to me and those places did even take the time to help. At Holland's Bicycles from the moment you walk in they begin to help you and take the time to explain the aspects of their bikes.I definitely recommend them.
They remember me
Loved it
Very hands-on and honest salespersons.
Community store
Awesome people and customer service.
I had a fantastic experience with the bike fitting service at the store. Jacob, the associate, really went the extra mile and used his expertise to make my biking experience more comfortable. He addressed various aspects of my bike position, and I now feel more confident riding. The store boasts an impressive inventory and top-notch customer service.
We had a return from Christmas
Made it very easy
Great service...Jake Oswald is outstanding!
Friendly service
Very good and great quality products. Staff is very friendly, helpful ,and knowledgeable about products . Helped me pick out everything I needed for mine and my partners bike .
Staff (Neson) went above and beyond in customer service. All staff is friendly, helpful and knowledgeable. Would definitely recommend to friends.
Servicios
Answered questions
I was drawn to Holland’s Bicycles as they are a Dealer for Brompton folding bicycles, parts, and service; also, I value their ability to access and sell certain bike accessories that are difficult to find at my own local bike shops.
Prompt service
Knowledgeable snd helpful staff
Convenient locally owned shop
Ive bought several bikes here
Sooo helpful, both Bojac in the store and the service center installing my new part. Easily beat customer service in town
Nelson did an excellent of matching a helmet and two head and tail light sets to our cycling needs, providing comparisons in language that was easily understood. Afterward he installed the lights. This level of service was a prime reason for our purchasing at the store rather than online, and we expect to return to the store as future needs arise.
Les Smith
Phone number removed
Jake did everything that he said he was going to do with having the Specialized Vado 5.0 built, and ready for me when promised. He made the purchase very streamline, and even installed new pedals after I purchased them. Was in and out of there with one hour including a test ride.
Way to go Jake!
Best customer service and Team in San Diego. Both sales staff and fitting staff will meet your requirements. The service is OUTSTANDING.