Customer Testimonials
Knowledgeable and helpful staff
They’re always fast, courteous. Great customer service!
Excellent service
Staff listens so person gets the bike they want and need.
All staff are pleasant and helpful.
Lots of variety in bikes and additional items.
No public sharing of above
Great business to buy from! They are very honest and give you the information you need to make a good purchase and keep you pointed in the right direction. The service side is great as well. They do the repairs right the first time and they do the work in a reasonable time. This is the only place I will go to buy a bike or take my bike to be serviced!
The friendliness of staff and willingness to show me and walk me through the work they did on my bike! I highly recommend to anyone who is looking for a bike or some regular (or irregular) service!
Friendly service. Bojangles in the store is an added treasure!
disappointed you could not remove the seat post.... but I understand your reluctance...
Rented E bikes….it was so fun! My daughter and I had great time. Bike shop made it so easy!! And they were great with info where to bike and super friendly!!
Your service is outstanding! You went above and beyond with your service!! You turned a bad situation into a positive by fixing my flat even though I know it wasn’t easy to fix!! I already recommended you to my family and friends! Thank you very much!!!
So friendly and knowledgeable
Manager was great!!!
dealing with eddys for 25 years no place better
Good customer service & very knowledgeable
Everyone was really helpful and nice! Great deal on a pre-owned bike as well! We appreciate it!!!
quality technicians
Awesome experience. Friendly, helpful and knowledgeable staff. Fun environment.
It was a great experience and my dad works there and Ron, Jon, Kevin, Jimmy, George and my dad Cody are all wonderful people :)
Always consistent and great communication and you really get what you pay for, I will always go to Eddy's for my bikes
Service team was friendly, knowledgeable and helpful. Repair was completed ahead of schedule. While no other problem was identified, a future maintenance suggestion was provided. It's good to know what's coming. They have been my "Go To " bike shop for new bikes and all reapairs for years. They're great.
Friendly staff and timely delivery
Andre, at the service counter was able to immediately replace my faulty valve stem when I couldn’t get air in the tire. I figured I’d have to leave the wheel behind, but I walked out with it! Super helpful.
Very friendly staff helped find what I needed
good service!
Your Willoughby staff provided outstanding services!
Helpful staff
Highly recommend Eddy’s Bike Shop. Professional, helpful and courteous throughout entire repair process. Also very knowledgeable regarding new products. Great experience!
Great hi-end bike inventory with great prices. Outstanding service crew. Deb is an outstanding floor crew associate who worked closely with me to make my bike selection. A Trek Verve 2. My wife and I have been doing business here for decades. Thank you everyone!
Highly knowledgeable about all the products and services that they provide. Product is in store and readily available. Friendly service!
Service techs are always friendly, helpful and professional