Customer Testimonials
I ordered size 46 cycling shoes online to pick up in store. The website said that the shoes were in stock. I placed my order and went in the next day to pick them up. I really needed shoes because I had left my shoes somewhere else and was not going to get them back for a few weeks at the least. I drove across town to come pick up the shoes only to find that the shoes were not in the store and no one had called me to say that your order is not ready for pick up. While the gentleman that helped me at the store was really nice the situation Lacked empathy. I ended up going with a size 45 shoe that they had in stock but honestly, I really needed the 46 and the 45 now feels like a waste of money as it is not as comfortable as of 46 would be.
I brought a bike in (not bought from Eddy’s) that need adjustments… staff helped with no questions and fixed right away with no charge! Very friendly!!
The products are high quality and the staff are very helpful and competent.
Very professional and helpful.
The personnel were knid and helpful and we were really happy with the service we received
Just an overall pleasant experience
Fast,friendly people.
The staff is so kind and knowledgeable!
The fellow that provided service to my bike and recommendations for buying a new helmet were excellent. I have always had good service from this store even when it was called Century Cycles.
Jeff is the best. He always has time for me. Jeff fixed a flat tire in 5 minutes. Jeff is the best in the business. Friendly and he smiles all the time.
Krista is always a big help. Before going away i always shopped at Century Cycles but now am with Eddy's and they are doing right by me.
I needed a Razor Drift Trike assembled for my son.
This product is usually used for casual stunt riding but my son is disabled. He’s not doing stunts. He also is unable to ride a standard bicycle.
He does have an adapted bike but it is impossible for me to transport. Since his dad died he has been unable to ride at all.
But this trike does work for both him as a regular ride. It works for me because it is small and light enough to fit in my car.
Other bike shops refused to work on it.
This shop not only helped me but gave me a discount from a standard bike assembly.
Thank you.
Always friendly and knowledgable service. Best stop in town for bikes and servicing! Thank you guys!
I needed help replacing battery in my TCU for my Specialized E-Bike. The staff was very helpful and got my bike fixed. They also put new pedals on. They took care of everything right away.
Knowledgable and engaging!
This is the best bike shop in the world. Nicest people, best customer service, they explain things at a level you can understand. Fair prices, can't say enough good things about this place.
I had a flat back tire, bummer but I was surprised that i could have it repaired in just a few mins. it would have taken me hours to fix so thank you very much.
The gentleman that helped us was very patient very knowledgeable and the customer service was outstanding.
Staff was very friendly and down to earth. Very quick turnaround in our bicycle service. Store layout is comfortable and inviting.
Bryan and Jackson helped out and got me up and running again love the service thanks guys
We had a wonderful experience. Everyone from Krista to Kayce, Matt M and Dennis were all so helpful in finding the bikes that would suit us and ensuring correct fits.
We would absolutely recommend Eddy’s to anyone looking to purchase a bike.
Customer service is, and has always been the very best!
Very knowledgeable and friendly employees who are always looking to help!
The store has a good variety of bikes, and staff is very friendly and helpful.
After riding my new bike for the first time today, I am very pleased with everything about it. My salesman, John was an expert on Trek bikes and how best to fit my needs. I was able to walk out with everything I needed with the bike. Very pleased with my overall experience.
Instant service- when the wait time said 21 days! The gentleman went out of his way to fix my disc rear brakes while I waited. Fabulous!
The service was excellent and I appreciate the tech for being so quick and nice, thanks.
Helpful staff and great selection of parts
The staff is always friendly and helpful.
Friendly, knowledgeable sales people, quick service, pretty fair price.
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