Customer Testimonials
Wide selection and top quality
Chris was Great! Knowledgeable, friendly and actually followed up with my request. This has rarely been my experience, in the past, at the N.Olmsted location. Not sure if your training is better or if it’s only Chris, but I would recommend your shop. Great selection of bikes and accessories.
Your salesman was knowledgeable and not pushy at all.
Hate when they try to sell you more than you need.
Thank you very much, I will be back!
Rich Last name removed
Email address removed
Great Shop, Great Team
The customer service is outstanding. Eddy’s staff put in the extra effort to make sure you get what’s needed.
Great response to questions and Jeff went out of his way to find the bikes we wanted and get them ordered. Working with Eddy's was super.
I came in for service on my older Trek, and the techs answered my MANY questions and made helpful recommendations on which services to have performed.
The staff was very helpful and friendly, and they contacted me promptly when my order came in.
I like the quality of your products and the great personal service
Your selection your staff your service!
Great service
great place to shop, friendly staff
Always helpful!
You have a good selection and a very knowledgeable staff who don't try to hard sell, but determine what you need.
Steve the bike fit person is the best! Everyone else there is extremely friendly. The inventory is amazing!
The floor salesman that helped me was great. Not only was a very knowledgeable, but extremely understanding of my situation, and catered to that. Too-Notch through and through.
Staff very helpful … you can tell they know their stuff (many times) from personal experience
Everyone is extremely helpful and they do a great job describing everything they are going to fix on your bike. I appreciate how they try to teach you ways to fix your bike.
We love that you stand behind your products!
Always great service.
Expertise of product. Personalized service and bike fitting. Great staff. Great selection.
Great bikes, accessories, and service!
Drew was a massive help and fixed my bike
Eddy’s is extremely easy to do business with, and everyone is very knowledgeable about cycling products .
Great customer service, quality products, very nice location in Stow.
Best bike shop in Northeast Ohio. The staff and owners are like no other. Very friendly and knowledgeable. Would definitely recommend Eddy’s for all your cycling needs.
Service was excellent! We were helped with our purchase but not pressured. Great experience.
The place was nice people where nice and bike was nice
always a good selection of bikes and gear. The routine bike service is highly recommended to make sure everything is working as it should.
I am a mountain bike rider who needed a bmx bike for Rays to ride with my son. I have been out of the bmx game for 30 years, it was nice that the staff made me feel welcome and assisted me with my purchase.