Customer Testimonials
I was greeted right away, I purchased the perfect bike for myself with the accessories I needed. The sales person was great, I really enjoyed working with him.
Service dept. Took great care of me. Thanks
Very nice job of prepping and delivery of a new Specialized Creo 2. The bike was perfectly set up and the handoff process went very well.
Friendly and knowledgeable staff
10/10 is an understatement. This is our second purchase from Eddys and they always go above and beyond to accommodate us. The selection is great and the hospitality from the employees is second to none. Well worth the hour plus drive!
Knowledgeable service staff that are passionate about all types of bikes and it shows through their great customer service.
My son (teenager) came down for service and the staff wax excellent, Thank You!
Always friendly and helpful.
My son loves his bike and the customer service was great!
Good selection of bikes that aren't black. Way too many black bikes in bike shops these days. Also salesman Dave, 3 weeks ago, and John (on the date of purchase) were Very instrumental in my purchase decision. Dave was an exceptional salesman, he persisted when I wasn't satisfied with the original bike that I came in to see initially and guided me to Trek Dual Sport bike that checked all of my boxes. Then when I came back to do a test ride John was there to encourage me, causing me to confidently make a purchase decision.
The repair work was excellent, and I appreciate that because I am not a great mechanic.
Great service very friendly people
George was phenomenal to work with. Highly recommend him and Eddy's.
George was phenomenal. Highly recommend working with him.
Friendly and knowledgeable employees
Fair pricing
Employees at the Eddy's in Montrose are very knowledgeable and willing to help answer questions. Repair shop is good too!
Problem was diagnosed quickly and the repair and tune-up was done within two days.
What did the bicycle say when it broke down? "I'm two-tired for this!"
Char and l have gotten all our biking stuff even our bikes from your location .
Much to our surprise we must not have been your best customer due to you removed our name from your customer list in your database ,
If it wasn’t for us old people who told people about your great service and bikes you may not be open in year 2024 .
Dean was wonderful helping her with her New biking shoes , yes we only got shoes not a $$5000 dollar bike and the next two bikes we get will be from your location and we have been to all your other location also.
We have three Trek bikes at this house , we got our daughters two bikes at your location and my son we got his bike at your location , he got three more at your location .
So don’t remove old people from your customer list .
Rick and Char Last name removed
9111 Sarah Ct.
Mentor , OH. 44060
We are very pleased, employees are always helpful, service has been great and we are enjoying our bikes.
Professional, dependable, knowledgeable, helpful and great customer service!!
Why did the bicycle fall over?
Because it was two tired.
Eddy's has a good selection of bikes, parts, and accessories, and the staff has always been helpful and knowledgeable.
It was quick and easy on my wallet. They went over what they did and answered all of our questions.
number 1 because my bike rides great when they are done! but I appreciate the friendliness and on this occasion the service was done very quickly
extremely knowledgeable and helpful
I always have a great experience at Eddys!
Like being able to return bike saddles if they do not fit.
Always prompt and genuine service!
Evan was so helpful & pleasant - truly customer focused!