Chain Reaction Bicycles - CA
Chain Reaction Bicycles
1451 El Camino Real
Redwood City
CA 94063
United States
based on 2887 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How did we disappoint you and what can we do to make things right?
What do you like about our products and services?
Old fashioned service from a family owned and run business.
What do you like about our products and services?
Friendly and know your stock
What do you like about our products and services?
You guys have everything I need and are always there to help
What do you like about our products and services?
Classic bike shop. Good service, staff very knowledgeable.
What do you like about our products and services?
Everything, especially the owners!!
What do you like about our products and services?
Great customer service, went the extra mile
Picked up my bike Friday evening and went for a ride Saturday morning and had a significant number of initiated gear shifts. Didn't get a chance to look at it after that ride but had a ride Sunday morning which I had many more unintended shifts and when I finished the ride I centered up the small chain ring with the appropriate cog on the cassette and saw the derailleur was definitely out of alignment. I will be putting it on my stand and using the electronic adjustment feature to click it over once or twice to align. I shouldn't have to do that, it should have come back to me that way.