Customer Testimonials
Total experience was smooth. Staff was polite and friendly.
Everything. Great communication, great people.
Personal touch the minute I walked in the door. Service catered exactly to my needs.
Prompt service, well done, questions answered immediately and fully. Nice folks work there, thank you!!
Very friendly and helpful staff.
Personal and professional.
Friendly and helpful
Friendly, great communication. I would for sure recommend it to a friend.
Fair, prompt and clear with service communication …
Very helpful, knowledgeable and friendly staff. Definitely a go-to place for any bike and equipment needs.
Great, knowledgeable, friendly people and darn good bikes!
The older gentleman who assisted me in finding a helmet was super friendly, personable, and knowledgeable. I felt he truly cared that I got the right helmet. He took his time and made it easy for me to make a decision.
I have been at the Fort Atkinson location several times. I have always been very happy with their service, their products and their prices. I love this store and very glad that they are local.
Upon arrival we were greeted promptly. Knowledgeable staff answered questions,and were friendly.Great customer service goes a long way these days,too.*Bought a bike within twenty minutes. Great selection of products in store,as well as a used bike section. The timing was right, and it ended up being our lucky day! Thank you.
2 Rivers Bike Folks are helpful, repairs promptly done, questions answered clearly, wide range of bikes and accessories.
Everything one needs for whatever type of riding you do. Great customer service.
You had what I needed, hard to find elsewhere, and got it to me fast. Thank you.
We had tires replaced on old Huffy bike. Service was fast & reasonably priced. Good job.
Friendly and fast service!!
Salesperson was helpful and knowledgeable.
excellent counter service, quick turnaround
I came in with a tricycle that no other shop in the area would even look at. All I needed was a tune up and I was given much more! From the moment I reached out to you, I was given nothing short of exceptional service.
I explained my problem and the guys immediately offered a rebuild check and completely overhauled the tricycle. The prices are as amazing as the customer care.
I can’t thank you enough for your concern and dedication to your customers. I will definitely be back and have already given recommendations.
Bike was done before thought it would. Very happy with that
Friendly and professional.
We were able to put a deposit on a bike, come in and have someone outfit the bike without overselling us on accessories. Communication was clear and professional.
They take care of your problems should you have any.
They keep odd hours but other than that they take good care of customers.
Workers are friendly—no snotty interactions as in one of your competitors. Quick service. Quality service. You went the extra mile with a problem I had with my bike. Thanks.
Each and every time we stop in or need service, you all go above and beyond to not only make us feel welcome but are thorough in explaining the equipment from clothing choices to what is mechanically being fixed on our bikes. You listen to the concerns with care and understanding, and I honestly couldn't be happier with your establishment. You value each customer and it shows. We will always return despite other various choices in our area. Thank you! Sincerely, Shelby
Staff is knowledgeable, friendly and efficient. We love all things Trek and Bontrager.
your staff is fantastic...super helpful, super smart and generally wonderful humans...everyone should experience the love at 2 Rivers...