Customer Testimonials
Brent is awesome!
Brent was very helpful and ordered what we needed.
Attention to detail and knowledgeable services
there is a bike shop in my back yard but i would rather drive the 15 miles to your shop
Great personal friendly staff. Knowledgeable on all questions. Keep up the great work. This is our 5th Trek bike purchase. Thanks so much again.
Love the spin classes. Also we have purchased two bikes there and have always received great service.
Carl is very knowledgeable and worked hard to deliver a great bike for a good price. Carl having the knowledge about the speed concept is the reason I came to two rivers.
I was very pleased with my service and would highly recomment it to anyone! Thank you so much for your help!
I do all of the work on my bicycles myself but need to buy parts and accessories. You generally have the items I need in stock and are willing to talk about repairs and suggestions. That's why I First name removed't buy things online.
Great selection of gear & the staff is super helpful.
Fair labor rates. Friendly service. They look for ways to save you money. Their service is excellent, always fix the problem.
They were OUTSTANDING when I had needed help navigating warranty programs.
They got me into a new frame with GREAT results and satisfaction!
Knowledgeable and easy to talk to.
2 Rivers always carries quality products, they are a bit pricey but well worth it. The staff is always friendly and helpful.
Convenient location and friendly/ quality service
personal attention. Quick service.
2 Rivers knows me and my bike. I can trust them to keep it working well and recommend appropriate products and services. I enjoy having a bike shop in Watertown and the friends I have made doing 2 Rivers rides and walks.
Local company selling a “local” product. Staff is super friendly, and talk and take interest without high pressure sales.
Thanks Brett, you guys are awesome
You are always very quick to answer questions via email or even when I stop in the store. If you don't have something in the store, you always order it in. Love the store! Love the customer service and all around great people working there!
Personal and friendly staff at both locations that are always very knowledgeable and helpful.
Expert advice. Knowledgeable. Takes the time to fit the bike to your needs and answers all your questions.
Knowledgeable people work there and products are high quality.
Very knowledgeable staff. Great service and good product selection.
good quality products !
I always feel they do a good job when I bring my bike in early for it's spring tuneup
Excellent service! Would definitely recommend to a friend or family member.
Everyone is very knowledgeable and Prices are phenomenal.
A small local shop with knowledgeable and friendly service.
The quality of Trek bikes and other accessories is excellent. The people who work there are knowledgeable and have been most helpful when I've had to come back for anything. They offer advice, answer questions patiently, and do not pressure to sell things. The atmosphere there is most pleasant and professional.
Very courteous/professional. Gave great advice