UK

Customer Testimonials

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.S. Trek Bicycle Bath
What do you like about our products and services?

Ian was incredibly friendly and knowledgeable. We liked that he wasn’t pushy but sent us a quote with specs by email the same day!

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.L. Skinnergate Cycles
What do you like about our products and services?

Quick, efficient, friendly, competitively priced

Report a concern   September 25, 2025 — Rated 10 out of 10 by S.J. Julie's Cycles
What do you like about our products and services?

Extremely efficient service

Report a concern   September 25, 2025 — Rated 10 out of 10 by David Mcmillan Alf Jones Cycles
What do you like about our products and services?

Friendly and efficient staff. Very helpful in the repairs department.

Report a concern   September 25, 2025 — Rated 10 out of 10 by E.M. Trek Bicycle Edinburgh
What do you like about our products and services?

Very efficient and good quality advice/workmanship. Also good communications with the customer.

Report a concern   September 25, 2025 — Rated 10 out of 10 by R.P. Cycology Bikes
What do you like about our products and services?

Everything. The staff are very helpful and a lot of organisations could learn from their excellent customer service.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Simon Campbell Trek Bicycle Bramhall
What do you like about our products and services?

Friendly, informative staff.
Quick service too - highly recommend.

Report a concern   September 25, 2025 — Rated 10 out of 10 by M.S. The Edge Cycleworks
What do you like about our products and services?

Staff are friendly, approachable, knowledgeable and inspire confidence.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Andrew Thomson # Forge 1860
What do you like about our products and services?

Awesome team!!

Report a concern   September 25, 2025 — Rated 10 out of 10 by Toby Sizeland Beyond Bikes
What do you like about our products and services?

Great range of bikes and very professional and considered service and advise given to match the right bike to my needs.

Report a concern   September 25, 2025 — Rated 10 out of 10 by V.M. Mike Vaughan Ltd
What do you like about our products and services?

Really fast delivery 😊

Report a concern   September 25, 2025 — Rated 10 out of 10 by M.B. Trek Bicycle Bicester
What do you like about our products and services?

I was really impressed - all the staff were friendly, knowledgeable and efficient.

Report a concern   September 25, 2025 — Rated 10 out of 10 by David Parker Trek Bicycle Milton Keynes
What do you like about our products and services?

Good professional friendly service

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.B. Trek Bicycle Bicester
What do you like about our products and services?

Patient and attentive staff who are experienced and knowledgeable, helping me with decisions about the best bike and equipment for my needs.

Report a concern   September 25, 2025 — Rated 10 out of 10 by W.G. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Excellent staff & always very helpful. Thank you Gary, Tim & Helen

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.C. Cycles UK Chelmsford
What do you like about our products and services?

Great service from Cycles UK. Unfussed, unhurried but available to provide great advice and guidance if required.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.C. Trek Bicycle Bramhall
What do you like about our products and services?

Great bike. Enthusiastic, knowledgeable, helpful, and supportive staff.

Report a concern   September 25, 2025 — Rated 10 out of 10 by M.G. Pedal Power Loughborough Ltd
What do you like about our products and services?

The very high knowledge and ability to answer questions quickly and give bespoke advice

Report a concern   September 25, 2025 — Rated 10 out of 10 by Adam Dudkiewicz Wheelbase Lake District
What do you like about our products and services?

Excellent customer services (Arawn - Kendal Lake district). Very understanding and helpfull throughout the entire process of ordering the new bike via cyclesheme. The bike arrived very well packaged. There was a small issue with the bike (manufacturer fault) which was resolved promptly. The best experience I had in many years.
Thank you so much!

Report a concern   September 25, 2025 — Rated 10 out of 10 by P.M. OE Bikes
What do you like about our products and services?

Very fast an professional service would recommend again !!

Report a concern   September 25, 2025 — Rated 10 out of 10 by K.B. Cycle Technology
What do you like about our products and services?

Great service & communication

Report a concern   September 25, 2025 — Rated 10 out of 10 by Andy Gray Cycleshack Lewes Ltd
What do you like about our products and services?

Knowledgeable , helpful and friendly staff member.

Report a concern   September 24, 2025 — Rated 9 out of 10 by D.O. OE Bikes
What do you like about our products and services?

Good service, well stocked shop,
-1 for 9/10 as have bought tyre tubes 3x this year, they blow when pumping the tyre, quality seems to be an issue with current supplier. Otherwise no issues. Will remain a customer.

Report a concern   September 24, 2025 — Rated 10 out of 10 by P.A. Julie's Cycles
What do you like about our products and services?

Excellent communication and purchase delivered on time as promised. Thanks very much.

Report a concern   September 24, 2025 — Rated 10 out of 10 by G.W. OE Bikes
What do you like about our products and services?

Thanks for sending on the item and the note explaining the delay.

Report a concern   September 24, 2025 — Rated 10 out of 10 by I.S. Forge 1860
What do you like about our products and services?

Very friendly and knowledgeable staff and a bike service that corrected a long-standing gear change issue that others had said was impossible!!

Report a concern   September 24, 2025 — Rated 10 out of 10 by M.C. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

I placed an online order, and the staff found a minor blemish on the frame. They called me and ask if I would be ok will the blemish being touched up or if I want to wait for another to come in stock. I chose the later and am grateful for the staff checking the bike in detail and giving me the options

Report a concern   September 24, 2025 — Rated 10 out of 10 by David Folley Ridgeway Cycles
What do you like about our products and services?

Great friendly fair service

Report a concern   September 24, 2025 — Rated 10 out of 10 by Gavin Goodale Cookson Cycles
What do you like about our products and services?

Prompt service and helpful staff

Report a concern   September 24, 2025 — Rated 10 out of 10 by M.B. Bigpeaks.Com Ltd
What do you like about our products and services?

Service is always first class. Phil and the team are very knowledgeable and always on hand to help


Privacy Policy