Customer Testimonials
Quick, efficient, friendly, competitively priced
Extremely efficient service
Friendly and efficient staff. Very helpful in the repairs department.
Very efficient and good quality advice/workmanship. Also good communications with the customer.
Everything. The staff are very helpful and a lot of organisations could learn from their excellent customer service.
Friendly, informative staff.
Quick service too - highly recommend.
Staff are friendly, approachable, knowledgeable and inspire confidence.
Awesome team!!
Great range of bikes and very professional and considered service and advise given to match the right bike to my needs.
Really fast delivery 😊
I was really impressed - all the staff were friendly, knowledgeable and efficient.
Good professional friendly service
Patient and attentive staff who are experienced and knowledgeable, helping me with decisions about the best bike and equipment for my needs.
Excellent staff & always very helpful. Thank you Gary, Tim & Helen
Great service from Cycles UK. Unfussed, unhurried but available to provide great advice and guidance if required.
Great bike. Enthusiastic, knowledgeable, helpful, and supportive staff.
The very high knowledge and ability to answer questions quickly and give bespoke advice
Excellent customer services (Arawn - Kendal Lake district). Very understanding and helpfull throughout the entire process of ordering the new bike via cyclesheme. The bike arrived very well packaged. There was a small issue with the bike (manufacturer fault) which was resolved promptly. The best experience I had in many years.
Thank you so much!
Very fast an professional service would recommend again !!
Great service & communication
Knowledgeable , helpful and friendly staff member.
Good service, well stocked shop,
-1 for 9/10 as have bought tyre tubes 3x this year, they blow when pumping the tyre, quality seems to be an issue with current supplier. Otherwise no issues. Will remain a customer.
Excellent communication and purchase delivered on time as promised. Thanks very much.
Thanks for sending on the item and the note explaining the delay.
Very friendly and knowledgeable staff and a bike service that corrected a long-standing gear change issue that others had said was impossible!!
I placed an online order, and the staff found a minor blemish on the frame. They called me and ask if I would be ok will the blemish being touched up or if I want to wait for another to come in stock. I chose the later and am grateful for the staff checking the bike in detail and giving me the options
Great friendly fair service
Prompt service and helpful staff
Service is always first class. Phil and the team are very knowledgeable and always on hand to help

Ian was incredibly friendly and knowledgeable. We liked that he wasn’t pushy but sent us a quote with specs by email the same day!