Customer Testimonials
Very helpful and great service . Lots of choice in the shop
The website is not very user friendly but bare with it as the bikes are well serviced and it’s a great way to explore Newcastle. The staff were also very accommodating with our pick up and return schedule and even came back late to open up so we could return the bikes after closing hours.
A good range of products and professional advice with easy parking.
Great, local and friendly service
Very good, friendly and efficient service.
Toby was very helpful spent a good hour talking things over and explaining difference between options.
The rest of the shop was very friendly too, overall very knowledgeable and professional.
Very happy with the bike I chose in the end, it was set up with care and rides brilliantly, thanks a bunch.
Fast, efficient and knowledgeable. Couldn't ask for more.
A really great personal service with great advice and highly knowledgeable about the products that they have for sale.
Great range of bikes and really great service from knowledgeable and helpful people…..thanks for finding exactly the right bike , patience and practical advice.
First name removed :-)
Prepared to help out even when busy, friendly care staff
Evo Cycles and the team offer a Wide range of Products with a great customer service.
Here is my story... After some years ago, I was mugged for my DH Bike, I lost the confidence and have not touched a bike Since. Most recently, I decided to start building a new bike from the ground up and its taken me a while to get the confidence back to do it.
I recently found Evo online after doing some research and decided to give them a call. I was greeted by Toby who gave solid guidance on some bike parts as i was not up to date on the latest compatibility of certain parts on the market.
Toby who I spoke to initially at Evo was super helpful, Polite and informative Toby went above and beyond to help me get the right parts but also gave solid advice and was patient with me while I explained what it was that I was searching for.
After this positive experience, I will 100% be buying my next parts here soon to finish my custom Transition bike project Thankyou to the whole team at Evo.
Top service 👌
Full range of products, a big showroom and store and friendly service
Tell you everything you need to know, very helpful, love bike, this is my second bike for my son.
The staff are polite and friendly and helpful my bike is awesome and I am very happy happy rider
Great service from the whole team. Thank you
Good customer service and product knowledge
Very professional, friendly and helpful staff.
Needed a new wheelset for an older rear QR hardtail & stumbled across the Hope Fortus. The Evo cycles website made it ready simple to choose the spec I required, super fast delivery and amazing quality wheelset which has really boosted the performance and looks of my bike. Awesome all round! Many thanks!
Helpful and accommodating guys at Wheelbase. Great to be able to try out the bike a couple of times before I bought it.
Very helpful and patient staff
Service for life
Dont overcharge or oversell stuff
Superb customer service. Extremely knowlegable and helpfull staff.
Excellent friendly and knowledgeable service.
Friendly efficient staff service at a reasonable price 👍
Friendly and knowledgeable. And they fitted the new saddle I bought. First class service.
Best bike shop and service in the country by a mile . The team are exceptional and a credit to their trade .
Top notch bikes. I am on my third Domane. Your staff at Bicester were excellent - friendly, efficient. They gave me a free T shirt when I told them it was my 66th birthday :-)
Quick
Professional
I had previously bought 2 mountain bikes from H4H but as a significant birthday approached I knew it was time to upgrade to an electric version. They had 3 demo bikes which I tested out over the course of a couple of weeks. Every time the bike was fully charged up and inspected and adjusted for my use.
The bikes themselves (all from Trek) were brilliant and I finally settled for the 2nd generation version of the EX-e which I hope will be my final bike ! As always the service I received from the team at H4H was exemplary and I would thoroughly recommend them to anyone interested in riding bikes in the Surrey Hills
Fantastic support from Ben in the workshop with a warranty claim and some trouble shooting on my brakes.
I was shown a good selection of parts that I was interested in, but most important the person serving me was excepionally helpful and informative.