Customer Testimonials
I needed new brakes. It was easy to setup an appointment, I knew in advance what it would cost, and it was a quick bike drop off. The work was done the same day. I purchased my bike from them and their maintenance has been outstanding.
Stephen is a real joy to work with along with all the staff. Any time I have an issue with my trek they take care of it immediately. Five star service.
Incredible service and shopping experience. Will always be back and will always send people your way!
Very nice and supportive repair and maintenance staff. Got me back on the road quickly.
Phenomenal service!!!
Best customer service in ATL, period.
Your personnel
Brought my bike in for brake replacement thinking I would need to leave it for a few days. Jeff helped me out immediately and charged me next to nothing. Thank you!
The people were really nice and they had the product i was looking for . That simple
Very personable experience. I love my new Spin shoes!
My experience is customized to my needs. I have bought two bikes from Atlanta cycle and each time I needed slightly different bikes. The associates listened to what I needed and found what I needed and I have been very happy ever since. When I’ve come in with some issues I have always been taken care of professionally. I love Atlanta Cycle!
Great customer service!
They fixed the problem and were very friendly
Bike mechanics at this store are as good as it gets. They communicate, are reliable and genuinely care.
Quick service and great customer care
Great bikes, great customer service and support. My go-to bike shop.
Your Service Tech is spot on. Best in the business. Thank you.
caring, competent employees. fast service
Trek's reputation for top quality bikes is well known, but having great service and knowledgeable technicians locally was the biggest selling point for me. Thanks for all the help!
The staff were technically component and pleasant to deal with. The repair was done professionally at a fair price.
Jan was so helpful in helping me pick out proper fitting cycling shoes.
Then Billy put the cleats on for me.
AC customer service is second to none!
Customer for life!
Marie F.
The staff went above a beyond to help me the other day with a new set of grips. A gen 6 slash may be in my future after all.
The Ansley, Atlanta store’s representative Noah is extremely knowledgable of their large in stock inventory of the Trek product line but was also enthusiastic to quickly order the bike and supplies we collectively decided was in my best interest based on my current, near and long term goals while staying reasonably around my budget.
Noah and the entire staff was personable, interested, good listeners, enthusiastic, knowledgable and analytical of my wants, needs, interests and budget.
Thank you Noahcand team Ansley!
The great personal service. Everyone at the shop feels like family.
This store is very responsive to my service needs.
Good products and service.
Great service!
Great sales and service
Answered questioned and educated me on everything.
Also promoted free adjustments like I could bring it by everyday. Very friendly
Also they know there stuff
Always listens and does a nice job of helping get bikes fixed and upgraded.
Great and quick service.