Client Testimonials

your techs are wonderful - knowledgeable, efficient, friendly

Merrick was prompt, courteous, informative and efficient and professional. Also the texting prior to the job was great along with the phone call I had with Blaise.

I don't mind you sharing this however please only use my first name or first and first letter of my last name.

Thanks!
First name removed

PS the van that was driven to the job has a leak of some kind as it left a few dime size greasy globs on my driveway. Just wanted you to know so that it could be addressed by a mechanic. Feel free to reach out if you need a recommendation for a good one.

Was very impressed with the job that was done. Especially getting rid of a spot that I was told by two other companies that they couldn't get it out. So, I will definitely call upon your company next year.

Sam the service man was extremely friendly and helpful. He was also very efficient.

Great service. Like no chemicals

Friendly staff. Work completed efficiently. No chemical smell. Carpets dry quickly. You can really see the difference after cleaning.

The tech was very experienced and made sure to have me check w my furniture store that it was ok to clean my sofa due to fiber content. I appreciated that! He was also very thorough in cleaning my furniture and carpeted rooms!

Professionally organized, business-like; Serviceman a good listener, hard working, thorough. Results good.

Carpets cleaned in a timely manner. Impressed with the outcome, Fresh. Old carpet, multiple stains and deep down dust and dirt... gone.

John the tech, was cordial and a true professional.

Pass this on to Vicki Meckena. Her comercials help me make the decision to use your company.

Matt was great. Took his time and answered all our questions.
Was very open to adding to his already planned cleaning schedule at our house.
Very meticulous and clean.
Very very happy with the results.
Wish I would have called years ago.

Very polite and professional

Valentino was very thorough and was able to get most of the spots and stains out. He was also very friendly!

Easy to schedule. Clear communication. Clean carpets.

I have had good luck in previous times but this time I have a disappointment. I pointed our some discoloring next to the bed in the bedroom and in front of a recliner in the sun room. I thought he would be able to take care of it, that was the impression I got from him. It was very wet when he left, it took about 3 days for it to completely dry. I thought the discoloring would be gone, I have no idea what caused it, it only recently appeared about 4 or 5 months ago. Anyway it was not removed, I vacuumed it several times to see if it would be gone but it wasn't. Am disappointed, can anything be done about this? Thank you, Name removed

service tech was very professional and did a great job

Very professional work and service. Matt did a great job with the cleaning. I noticed a couple of places that looked like they needed more cleaning after he had already taken the equipment out of the house, and he brought it back in again and went over those places again. Everything looked great when he was done including some wool area rugs he cleaned. I will be using Zerorez again for more cleaning.

Everyone was polite and great to work with. We added items than what we originally signed up for and it was no problem. We would use again!

Easy to schedule, good customer service.

not much for writingvthings

Good job. Friendly person doing the job

Zerorez does a professional job for the most part. I do wish they would remove more of the water as it takes several days for the carpets to dry. I also had to wait for several hours past my appointment schedule which I am sure, was probably unavoidable

The service provider was very efficient and explained prices and the steps involved in the cleaning.

I have had Zerorez 3-4 times and they do a great job every time. I am totally satisfied and happy with their prompt service.

The technician who came was very knowledgeable and helpful. He answered my questions and explained about the level 1 and level 2 for pet urine stains. I like how harsh chemicals aren't used.

Pre-work, great communication. Finished product is far superior to "regular" water and deodorizer services.

The gentleman that cleaned our carpets was wonderful. He was super professional and efficient, and did a wonderful job all around!

Thank You to Justin for redoing our high traffic area of carpeting on Sat. July 16.
Much appreciated and at no extra cost, too.
You have some very nice employees working for you. They are professional, efficient, and friendly.
Have a nice day!
Nancy Jolliffe--PS--Justin asked how old our carpeting was. I looked it up and it is nearly 8 yrs old from Sergeniens..

The experience was great from initial phone call through service. Thank you so much for making our first experience with you a memorable one.

Prompt, friendly, efficient service.

Friendly, thorough, Good service