based on 184 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the good service
It was great to have Erin over for a consultation. She was informative and thorough. Good communication through the whole process.
We appreciate the reasonable cost of service and the hard work of our regular tech.
Barry was my contact person. Excellent service.
Just perhaps a email reminder of scheduled visits per the agreement.
The people are nice and understanding. Seem like they want to help you. They work with you and any logistical challenges you might have. Can schedule inspections on a timely basis.
We are please with the service Assured provide at this location.
They are always on time. The service is excellent. Any problems they handle them asap.
No call before showing up, unreliable
Taking care of business before it grows into a problem
You guys can start by putting our old technician back in our route Your customer service is very poor
Very reliable.
The tech should talk more to the Manager on duty. He should check in and out.
Hi friends - after two visits the mice are worse than ever
Friendly and addresses issues .
I am actually about to cancel the contractor with you guys,you change it the service man and the time for my building.
Service man who came over last two treatments not professional at all.
very quick response, very detailed feeback, extremely good service
Great Job.
Very professional and detail orientated.
Your service men are knowledgeable, courteous and efficient.
When ever you call for extra service it is taken care of immediately. When you call the staff is always polite and very professional.
On 10/4/21 I called for next day urgent service but the tech showed up on 10/12/21
The Service Provider provides such a great services at all time. Ultimate professional and excellent.
Professional in every aspect
Responsive customer service
On time techs
Some always answers the phone, emails, texts
Tha is why we switched from our other vendor.
professional
I was impressed by your technicians immediate response time to my request for service, and the detailed articulation of the report of service - very professional. In addition, they were all friendly and respectful.
Best regards,
Jerald Robinson / Property Manager
Draper Hall / The Gilbert
Assured provides outstanding service and completed every task. Our "issues" are always resolved by Assured.
Eileen Dugan Amico Senior Center enjoyed the service that was provided
Don't keep changing the guys who service us after they've become familiar with the building's layout, needs, issues, and residents.
We had a great guy who knew exactly what was required on every visit, and which residents to follow up with, and now we're back to scratch.
I may as well have just changed COMPANIES!
485 Park Avenue