Student Testimonials
We love this swim school. The instructors are fantastic - especially Ishmael, who is WONDERFUL with the little ones, and Ethan, who was such a great teacher to my daughter. His feedback each lesson was so detailed and specific.
We will be re-joining once we are use to the new school year routine.
The staff is 10/10 and it’s always a joy for us as parents as well as our children. They also do well in creating a family feeling environment at the swim school.
Now that things are all back to normal, post covid, im happy. We left because the rules implemented under the guise of preventing illness were, pardon my French, stupid.
The staff are very friendly and informative. My son enjoys his instructor, Zachary. Jared is the only one we had any poor review for. He was to do an evaluation on my son with his reenrollment but neglected to read the paper my son gave him and admitted to it, saying that he didn't do a proper evaluation.
Coach Nathan is amazing with my special needs child. She can be quite challenging and he has been very patient and kind with her. The front desk is also very friendly amd greets us when we arrive.
Everyone we have come in contact with are extremely patient and kind. We’ve been going twice a week for over a month and I still am shocked by how friendly and, again, patient the staff are with the parents and children especially.
Nice staff. Very good and dedicated instructors.
Por la atención y la elección de tu horario.
Hygiene and excellent staff with smiling faces.
Trainers are kids friendly and sportive.
Well organized, small groups of kids, have an immediate feedback after each class, good coaches and great staff.
Great staff and very positive environment.
Love Aqua-Tots! Layla always greets us with a smile, and Coach Tory is amazing with my son—so patient and friendly!!
I like that you are an indoor facility.
Lessons are never canceled due to weather.
The people. We love coach Rad.
My son has learned so much in the short time we’ve been with AquaTots. The staff are very friendly and make my child feel comfortable and safe.
Small class size allows for a lot of learning opportunities for each kid, it's a relatively quiet and comfortable environment for kids and families, instructors and staff are kind, facilities are very clean
We love the staff, the positive environment, and the ample seating. The kids remember safety points from their lessons and are excited to come each week - and I love getting feedback from coaches that they build relationships with. I tell everyone about you!
Good service in all areas.
Very well run and clean facility. Well staffed and well trained crew. Now let's top that off with excellent customer care just in general and the support the kids get each lesson. I love the app for progress reports, assigned coach/lanes, and easy schedule adjustments and make up classes when a class is missed/cancelled. If I were evaluating on these factors only it's an easy 10/10. We have been loyal customers for several years now!
Constructive feedback:
I find the price high, especially with multiple kids enrolled. I wish there was a family discount or some sort of discount.
I wish there was a little side lesson now and then to help a child struggling to advance. Something that would bring the fun back into it to keep their interest in learning - some game play or a review of learned skills to give them a boost in confidence, maybe a bit of both! When progress is slow they don't want to go to the lesson and can loose focus when there.
Excelente profesores, excelente instalaciones y sobre todo el personal que trabajan con ustedes son muy humanos, proactivos y empáticos; todos los jóvenes de la caja y atención al público en especial Samantha.
The coaches are really good, the service and the facilities are awesome
I have been very happy with all of the instructors. So far, it seems great.
Great staff!
My baby loves to swim. He is so comfortable with the water. Thanks to your instructors who is guiding him.
I love the instructors energy and encouragement for my son during classes to make us both comfortable
My son enjoys going, his always happy after his swimming lesson. Very nice staff your able to tell they care about the kids learning to swim.
We are very happy with Coach Andre! He's very patient, and knowledgable, and makes all the sesisons lots of fun. Also, a huge thank you to Sylvie for making the centre very welcoming and for her support through our daughter's journey.
So flexible and willing to accommodate individual learning needs. Skills presented in a fun and encouraging environment. Teachers seem like they truly enjoy their job and it shows in their interactions
Staff is great, very friendly and accommodating. Informative and the level of instruction and care that my child receives is wonderful. Instructors share feedback to help with progressing through the lessons.
มาตรฐานการเรียนที่ปลอดภัย และเหมาะสม รวมถึงความสะอาดของพื้นที่
Great program and the staff are always willing to help you accommodate your kid schedule.
Keep up the good work and I highly recommended.
Alex