Vancouver

Customer Testimonials

Report a concern   September 30, 2018 — Rated 10 out of 10 by F.D. Quality Move Management
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We had a great experience with Vern and his team were fabulous with the actual move. We highly recommend QMM! Great communication, quick to respond to any questions, and fair pricing!

Report a concern   September 21, 2018 — Rated 9 out of 10 by J.K. Quality Move Management
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Hard to score a 10!

Report a concern   September 12, 2018 — Rated 10 out of 10 by P.M. Quality Move Management
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Curtis was very professional and very efficient. Our household items arrived in perfect condition

Report a concern   September 2, 2018 — Rated 10 out of 10 by Morgan Beaudry Quality Move Management
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This is my second experience with QMM. Outstanding service, very professional.

Report a concern   August 31, 2018 — Rated 10 out of 10 by A.V. Quality Move Management
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Professional, honest, straightforward and courteous people encountered throughout all phases of the move. The in-home assessment by Francis was very open and honest, explained everything well and he made good recommendations for preparing for the cross-border move. The move coordinator, Heather, was excellent in communication and helped resolve any last-minute issues quickly. Jim, the driver, and the moving crew took care of all packing professionally and left no worries for the transport of our household. And after arriving at destination, the move-in was quick!

QMM managed the move for my wife and I, rather than have us worry about what was to be done. I thank them very much for making this cross-border move easy and smooth.

Report a concern   August 29, 2018 — Rated 10 out of 10 by Lela Shepley-Gamble Quality Move Management
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My experience, from beginning to end, was exceptional. I dealt with extremely knowledgeable people who explained clearly the process, provided amazing support, and were very encouraging during a stressful and uncertain time in my life. The movers themselves were professional and courteous, and all of my goods were transported without any mishaps. I would definitely recommend QMM to anyone who is looking for a mover.

Report a concern   August 24, 2018 — Rated 10 out of 10 by Rebekah Shmyr Quality Move Management
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The movers were curious friendly and efficient

Report a concern   August 16, 2018 — Rated 10 out of 10 by P.B. Quality Move Management
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Great experience.

Report a concern   August 15, 2018 — Rated 10 out of 10 by A.Y. Quality Move Management
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The movers were friendly and very helpful.

Report a concern   August 15, 2018 — Rated 10 out of 10 by Yong Jiang Quality Move Management
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Service is terrific.

Report a concern   August 15, 2018 — Rated 10 out of 10 by James Phair Quality Move Management
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The moving team Jake and co where great! Morgan and Heather made the logistics work and all my furniture arrived in tact and when I asked for it to.

Thank You,

James

Report a concern   August 13, 2018 — Rated 10 out of 10 by Chuck Dietrich Quality Move Management
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From the quotation to the final box being unloaded the staff and service was by far better than any other mover we have used over the last 20 years (6 moves). We couldn't be happier with QMM.

Report a concern   August 3, 2018 — Rated 10 out of 10 by N.S.S. Quality Move Management
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The move happened smoothly and hassle free. It was coordinated well. Excellent !

Report a concern   July 30, 2018 — Rated 10 out of 10 by A.F. Quality Move Management
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they help make a stressful event easier, and they do what they say they will do.

Report a concern   July 18, 2018 — Rated 9 out of 10 by C.B. Quality Move Management
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Great service, no problems, courtesy from the staff.

Report a concern   July 18, 2018 — Rated 10 out of 10 by L.K.F. Quality Move Management
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The two Heathers made everything seamless and easy. Easy to get a hold if, Constant communication and always prompt when answering my questions

Report a concern   July 16, 2018 — Rated 9 out of 10 by Maureen Steenbergen Quality Move Management
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The process went well right from the beginning. The estimate given was fair and accurate, and many options were given to me in terms of considering price (move dates, option for the quote guarantee within 10% of estimate, etc).
They also provided the option of picking up boxes for the move, used or new, which was very helpful (and a better price than anywhere else).
The movers on both ends were very efficient and helpful, and I had no issues with my things at all. My move contact was always available if I had questions, and at each stage of the process there were check-ins to ensure all went well.
I received my things in two weeks, across the country, and overall was very happy and satisfied with the experience.

Report a concern   July 11, 2018 — Rated 10 out of 10 by A.E. Quality Move Management
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Curtis, my crew chief and driver, was excellent. Always ahead of schedule, really efficient, very impressive.

Report a concern   July 10, 2018 — Rated 10 out of 10 by Gary Willis Quality Move Management
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From beginning to end QMM office staff, drivers, helpers, et. al. provided excellent communication and services to facilitate my move from Midland, Texas, USA, to Victoria, British Columbia, Canada, on a timely, and on-time basis.

Report a concern   July 5, 2018 — Rated 10 out of 10 by J.M. Quality Move Management
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Jory, our mover was awesome. Very helpful and professional!

Report a concern   July 4, 2018 — Rated 9 out of 10 by Kim Burnett Quality Move Management
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Everyone was very nice, friendly, and available to help. The four guys packing up were fun, friendly, but very professional and careful with my things. The delivery by Josh and Kyle was equally so. Everything that should be wrapped in blankets was. Nice to hear so much laughter from them at the end of what was a long, exhausting day (I was their second delivery, starting at 5pm). Nothing was broken except a cheap plastic bin that had already been through the ringer, but the contents inside were fine. I accidentally left a friend’s staple gun on the toolbox and it got packed, but then it was the first thing off the truck. Kyle called out the numbers as they unloaded and I ticked off the list, for a quick and smooth account of delivery. And they were super kind to put together my sofa even though it wasn’t assembled when I moved. Really appreciated Josh and Kyle from Cassidy’s. Great guys!

Report a concern   July 3, 2018 — Rated 10 out of 10 by B.H. Quality Move Management
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Professional service before, during, and after.
My walls came out unscathed.
the guys worked hard on a hot day and didn't seem to let their guard down.
Might have been one scratch on carport floor and I saw at least one potted plant roll of the dolly.
But all in all a successful move.
Thanks.

Report a concern   June 21, 2018 — Rated 10 out of 10 by R.P. Quality Move Management
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I had no negative experiences with the move. All time commitments were met and the moving crew was excellent at both locations.

Report a concern   June 15, 2018 — Rated 10 out of 10 by Anthony Vade Quality Move Management
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It was a really challenging move and the team never complained and fulfilled the work in amazing time frame even with the trying circumstances.

Report a concern   June 4, 2018 — Rated 10 out of 10 by Dustin Cook Quality Move Management
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QMM exceeded my expectations in every way. The movers were highly professional and worked quickly. They showed up early and had a nice equipment (not a rusty old truck covered in spray paint). All of the items moved arrived safely and there was no damage to either home during the move. If I had to move again I would highly recommend QMM.

Report a concern   May 30, 2018 — Rated 9 out of 10 by J.S. Quality Move Management
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Professional, on time, efficient. Managed to fit everything in the POD I had rented. Definitely better than my last move!

Report a concern   May 24, 2018 — Rated 10 out of 10 by L.P. Quality Move Management
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Efficient, professional, polite and reliable.

Report a concern   May 15, 2018 — Rated 10 out of 10 by L.J. Quality Move Management
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It was great process from start to finish, with each person involved (mostly Francis, Michelle and Vern). Saw two other moving company's trucks overturned on the highway en route, but all our things arrived nicely protected and on schedule. Already recommending QMM to friends and family...
Note that I wouldn't like my full name published, but you can quote that to a "Dave" from Burnaby, BC.

Report a concern   May 8, 2018 — Rated 10 out of 10 by Cathie Craigie Quality Move Management
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The whole moving experience was flawless. I do not have anything negative to say! Heather was fabulous, excellent customer service! Her quote was very reasonable and she kept us well informed throughout the whole move. I highly recommend QMM!

Report a concern   April 21, 2018 — Rated 10 out of 10 by J.P. Quality Move Management
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Professional, on time, clean and tidy work.


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