Vancouver

Customer Testimonials

Report a concern   October 13, 2026 — Rated 10 out of 10 by Isabel Mahon Quality Move Management
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Very helpful and a smooth move … would highly recommend for anyone moving across the border.

Report a concern   October 11, 2026 — Rated 9 out of 10 by P.F. Quality Move Management
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Every step was clearly explained.

Report a concern   October 7, 2026 — Rated 9 out of 10 by Andy Lutz Quality Move Management
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good communication. I liked the fixed price. Delivery was communicated well and expectations were met.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Barbara Kunze Quality Move Management
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Everyone is knowledgable, efficient and friendly. I used QMM to move to Toronto from Arizona and from Toronto to Hamilton. My son-in-law also used your services and is pleased. Everything was packed so well.

Report a concern   September 30, 2026 — Rated 10 out of 10 by G.L. Quality Move Management
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The coordinator kept in full contact with me for the full duration. they answered all my questions in a timelly manner.
The crew that came to pack and load was verry professional, clean and protected all my furniture.
The truck was well packed, once it arrived at our deistination, all was there and nothing but a wine glass was broken.

I would use this company again on my next move.

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.M. Quality Move Management
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Overall, I had a complicated situation. I was in Canada. My wife and my stuff were in USA for the pickup. I had a very tight schedule where I would be in Montreal. The moving coordinator and the mover were incredibly thoughtful and patient. I actually can't believe how easily it went. I haven't gone through all my stuff, but so far, everything looks like it has arrived intact.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Peter Raven Quality Move Management
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The QMM Team was excellent.

Having moved both internally and locally, we can state that the QMM team met all our requirements.

They were on time, informative, knowledgeable, careful and very polite across all aspects of our move.

From start to finish they are without doubt a team to be highly recommended.

Report a concern   September 15, 2026 — Rated 10 out of 10 by T.M. Quality Move Management
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Using zoom to conduct the inspection for a quote and accommodating my dates.

Report a concern   September 15, 2026 — Rated 10 out of 10 by M.E. Quality Move Management
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Jamie & crew are the best. Thoughtful, careful & on time. Would hire them again in a minute!

Report a concern   September 13, 2026 — Rated 10 out of 10 by N.I. Quality Move Management
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Greg was an absolute class act. He’s amazing at his job. Amazing communication, made us feel extremely comfortable and confident with our move.

We were feeling uneasy with the communication leading up to our move, Greg completely got us feeling good about this move again.

Report a concern   September 7, 2026 — Rated 10 out of 10 by E.A. Quality Move Management
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The move was well organized and the communication with both QMM and the driver was excellent.

Report a concern   August 31, 2026 — Rated 10 out of 10 by A.C. Quality Move Management
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Entire team did a great job, high level of trust that our move would be on time and as expected.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Sharon Farnel Quality Move Management
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We have just recently completed our second move with QMM and have nothing but wonderful things to say. From the moment we initiate contact to the final post-move check-in from our move manager, the service is top notch. Everyone is extremely knowledgeable and experienced, professional and friendly, and dedicated to a successful move. Would recommend to anyone making a move, and if/when we move again, they will be the ones we go with.

Report a concern   August 10, 2026 — Rated 9 out of 10 by Debi Wong Quality Move Management
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I have endorsed them on FB in comments about the best cross border movers. It was much more convenient to meet them in Kelowna to declare my move goods to Customs than meeting them at the border which other companies required.

They were easy to work with. Not so sure about competitive pricing. I was not present for the load, but feedback I received was that the guys were professional and efficient. During the unload, they were friendly and efficient. I would use again. Francis and Lorraine were awesome!

Report a concern   August 7, 2026 — Rated 10 out of 10 by Deborah Hayes Quality Move Management
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Your company stepped in at the last minute when my previous arrangements fell through. Everyone was unbelievably helpful and kind. I had great moving crews at both ends of the journey and I didn’t lose a single item to damage. I would highly recommend you to anyone looking for a moving company.

Report a concern   August 4, 2026 — Rated 10 out of 10 by J.D. Quality Move Management
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I felt the international move was quite great. Even if there was a company who could have been cheaper (not that I quoted competitors), their expertise in international moves really felt comfortably to me. Communication went very well, and there were no issues on shipping or receiving. The quote did fit my actual weight, so I felt I got what I paid for.

My operatiosn manager even helped me international documents for importing my vehicles, even though this wasnt a service I procured with them.

Report a concern   July 31, 2026 — Rated 9 out of 10 by Philippe Hilger Quality Move Management
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The move overall went smoothly, but some mistakes were made in the coordination (missing TV box, some fragile furniture should have been dismounted at our place), which led to major (TV was broken and rendered unusable) and minor damage (furniture dent, some box content damaged), but QMM took responsibility about it, and is compensating us reasonably for the loss.

A large move is always a risk, and we knew there'd be bad news unfortunately, most of which could have been avoided with a little more care and coordination, but overall we're happy with the outcome, which is the expected from a large mover like QMM.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Nancy Dupuis Quality Move Management
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Qmm made my entire moving experience stress-free. The movers were courteous, professional and efficient. I highly recommend this company. There were no hidden fees like other companies.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Nataraj Ramalingam Quality Move Management
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We had one of the best moves in recent times from Burnaby, British Columbia to El Segundo, California. We chose QMM due to our past good experience with Allied Van Lines on our move from US to Canada. QMM had a wonderful team starting from customer / account manager Aidan Macinnis to Move Manager Debbie Pirozzo. All paperwork and process were pretty smooth and they didn't charge a penny more than the initial estimate. Also the driver team of Nathan Wiebe and his wife Steph were a great team who were very friendly, and took good care of the stuff that was moved. By far, this was the quickest move that i had experienced within 6 days from BC to CA even after crossing international border clearance. Overall, from start to end, QMM team was very responsive, communicative and committed and i am glad i chose the right partner for this big move of mine. Thanks QMM for the good experience. I would not hesitate to reach them again in future or refer to a friend of mine.

Report a concern   July 15, 2026 — Rated 10 out of 10 by Marcia Katzmar Quality Move Management
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Every step of the way was professional and well done. I will have another move in Cincinnati Ohio to move the same load from a storage unit to a condo. Is there a company in the US that you would recommend in the Cincinnati area?

Report a concern   June 16, 2026 — Rated 10 out of 10 by A.S. Quality Move Management
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made it from Boston to Toronto with no issues, nothing lost or broken, fast two person load and unload, at a competitive price

Report a concern   May 29, 2026 — Rated 10 out of 10 by Sharon Chodan Quality Move Management
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Angela and Steve were truly amazing. They arrived on site with their team and went to work right away packing, labeling etc….. kind, knowledgeable and truly cared about preparing a stress free move for me and that’s what happened. (that’s hard to find) my situation was a bit different I originally was recommended a moving company from my realtor that didn’t work out that well. When I contacted Heather at QMM she genuinely wanted to help and since that point it was nothing short of amazing. My stress level went from a 10 to a 1 after Steve and Angela showed up on site. I will never beable to thanku them enough . I would highly recommend them to anybody who is thinking of moving

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.B. Quality Move Management
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Move from Texas to Nova Scotia in less than a month from booking to completion !

Report a concern   May 19, 2026 — Rated 10 out of 10 by K.G. Quality Move Management
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Very helpful and explained everything

Report a concern   May 9, 2026 — Rated 10 out of 10 by Chris Wend Quality Move Management
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We would like to thank everyone at QMM for a job well done! This is the second time we have used QMM's service and we were not disappointed. In fact the move was flawless. From being able to request the same movers as before to everything happening on schedule, we will return as customers if a move is required again. We recommend QMM to all people who need to move.

Report a concern   May 8, 2026 — Rated 9 out of 10 by Jeffrey Abdon Quality Move Management
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I recently had the pleasure of working with this moving company, and I couldn’t be more satisfied with the experience. From the initial booking to the final delivery, everything was handled with professionalism, efficiency, and care. Heather and Lorraine did a great job.

The team arrived right on time and immediately got to work. They were organized, respectful, and clearly experienced. What really stood out was how carefully they handled all of my belongings—especially fragile items. Everything was loaded efficiently, and transported without any issues.

Communication throughout the process was excellent. They kept me informed, answered all my questions, and made what is usually a stressful experience feel smooth and manageable. The movers were also friendly and approachable, which made a big difference on such a busy day.

On top of that, the pricing was fair and transparent—no hidden fees or surprises. The service I received was definitely worth every dollar.

I highly recommend this company to anyone looking for a reliable and trustworthy moving service. I would absolutely use them again in the future.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Bruce Wagner Quality Move Management
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Great communication including emails with updated next steps and what and when to expect. Excellent coordination between Francis getting us a quote, Lorraine coordinating the pickup and paperwork and Richard efficiently and safely getting our belongings picked up in the US and unloaded in Canada. The best and most complicated move I have done and the team was always there for me ! Much appreciated!

Report a concern   April 26, 2026 — Rated 10 out of 10 by A.J.A. Quality Move Management
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We appreciated the expertise for our move from Denver to Toronto. It was a seamless experience from start to finish!

Report a concern   April 20, 2026 — Rated 10 out of 10 by F.W. Quality Move Management
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Great service and very happy with all of the help and support from start to finish.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Deb Trockstad Quality Move Management
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I can’t say enough how happy I am that I chose United and QMM for my move. From initial contact by Aiden & Lorraine, to my moving teams led by Tyler & Conner, to Paul, who supported my claim for a damaged desk, it was an engaging and personable experience.
I won’t hesitate to refer your services and will highly recommend your company to anyone I can. I will definitely use your company the next time I move. Thank you for your high quality team members and the care and commitment on service.


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