Customer Testimonials
Really excellent service on all levels. Heather MacCauley was our contact for arranging our move. It was on time every step of the way. Emails and communications were always answered promptly and professionally. Everything was carried out exactly as Heather indicated: packing, loading, pricing and delivery. She is a pleasure to deal with. For us, it was seamless. Probably the best moving company we've ever used. We have moved long distances many times, so have a fair amount of experience in dealing with moving processes.
All of our things arrived on time at the location and in perfect condition.
Kudos to Heather for great work.
Would recommend QMM!
Thank you very much!
From the time I called to delivery, the customer service was excellent. This was a cross country move. The information was complete and clearly outlined. Each person I dealt with was professional and ensured we knew exactly what we needed. Final day of delivery, communication was timely. Thank you for making this move as smooth and stress free as possible.
*please do not use my full name. you can use S. Last name removed
The guys who moved my stuff to my place were awesome. Packers apparently not so much (a few broken things).
The 3 men that you sent me worked incredibly hard. They were very professional and took great care with my items, which I very much appreciated. I have some very large and heavy pots that needed to come to the upstairs deck and without any complaints they got those pots up there. I would ask for those same fellows if I ever moved again. They were awesome.
Excellent service. Very much on time and well organized. No breakage or damage problems and we really appreciated the team putting our treadmill together again.
I would like to personally thank everyone involved from Aidan who generated a very accurate quote and Rebecca who was our liaison between the different departments for completion dates (which were kept) and last but not least our movers Mike and Glen...these fellas are awesome and went above and beyond. I will highly recommend your company if anyone I know is considering using movers. From start to finish it was professional,courteous and at times had a few good laughs during the loading and unloading portion...your front line guys Mike and Glen kept us in great spirits. Keep up the excellent work. Shawn
It was a bit chaotic, mostly because the move involved packing for a long distance move 6 months down the road, and a move to a different apartment. I would have planned differently if I had understood what was involved (such as having kitchen things separated beforehand depending on where it was going). It was a learning experience.
Very convenient method of assessing our cost for our move! The movers themselves were professional, quick, and not a thing was damaged. We went across the border with our items and there wasn’t a hitch. Fantastic service and would 100% use again.
When I was first thinking about moving, I looked into a few companies. QMM had moved me to Vancouver seamlessly but I wanted to see what else was available. I am so happy I made the choice to use QMM on my move back to Toronto. From the home survey to the pick up to the delivery to the follow up by head office, everything was handled perfectly. The moving team was incredibly professional and all of my items arrived in perfect condition!
The process from beginning to end was so easy and painless. The packing job was done with a lot of care, and skill. All of our items arrived in one piece and were labeled clearly. The delivery arrived promptly, and they unloaded everything quickly, Even when one of our objects was misplaced, they located it, and got it back to us very promptly. I felt like I was taken care of every step of the way, and it was very easy to get in touch with someone who could help with any inquiries.
It was a very quick short notice decision to move my senior mom from Maple Ridge to Calagry. There was lots of decisions to be made for my mom but QMM made the move part completely effortless. I changed my mind a couple of times on things to move and they took everything in stride and made my mom and I feel like everything was taken care of from the start. In Calgary the movers were so incredibly nice and were so polite to other residents of the facility my mom moved into. I can't thank QMM enough or recommend them enough! They made what could have been a stressful time and made it that much easier for us.
Great service, Mona was fantastic
The move from British Columbia to Ontario was absolutely seamless! The estimator was prompt and professional. Our move coordinator kept in touch with us every step of the way, and she was very friendly and helpful. The movers were fantastic! Very personable and efficient. The shipment arrived well within the time frame provided. Everything arrived in perfect condition. Thank you Aidan, Morgan and Gerry! I would recommend QMM to anyone with great confidence, knowing that they to would have an excellent experience.
Staff were all friendly and helpful with loading up and also unloading with new place.
It was wonderful especially with the move in that they asked where the furniture was to be placed. Also the same with the bed take apart and remade at the new place.
Great crew. Glad it all went smoothly.
Friendly, quick but thorough. Everything got to my new place in one piece.
All the staff were hard-working, courteous, considerate and very careful of our goods.
Delivery was on-time and efficient.
Your crew was ON TIME they were quick, no damage, no problems.
this is what people need when moving, there is enough stress in moving & to have a Co. come in & operate this smooth is exceptional.
Many thanks
We had a great experience with Vern and his team were fabulous with the actual move. We highly recommend QMM! Great communication, quick to respond to any questions, and fair pricing!
Hard to score a 10!
Curtis was very professional and very efficient. Our household items arrived in perfect condition
This is my second experience with QMM. Outstanding service, very professional.
Professional, honest, straightforward and courteous people encountered throughout all phases of the move. The in-home assessment by Francis was very open and honest, explained everything well and he made good recommendations for preparing for the cross-border move. The move coordinator, Heather, was excellent in communication and helped resolve any last-minute issues quickly. Jim, the driver, and the moving crew took care of all packing professionally and left no worries for the transport of our household. And after arriving at destination, the move-in was quick!
QMM managed the move for my wife and I, rather than have us worry about what was to be done. I thank them very much for making this cross-border move easy and smooth.
My experience, from beginning to end, was exceptional. I dealt with extremely knowledgeable people who explained clearly the process, provided amazing support, and were very encouraging during a stressful and uncertain time in my life. The movers themselves were professional and courteous, and all of my goods were transported without any mishaps. I would definitely recommend QMM to anyone who is looking for a mover.
The movers were curious friendly and efficient
Great experience.
The movers were friendly and very helpful.
Service is terrific.
The moving team Jake and co where great! Morgan and Heather made the logistics work and all my furniture arrived in tact and when I asked for it to.
Thank You,
James
From the quotation to the final box being unloaded the staff and service was by far better than any other mover we have used over the last 20 years (6 moves). We couldn't be happier with QMM.
So accommodating and friendly!