Vancouver

Customer Testimonials

Report a concern   December 3, 2024 — Rated 10 out of 10 by Michelle Atkinson Quality Move Management
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I can't express how very pleased I am with the whole experience. Right from the beginning of the process of scheduling the virtual inventory session, to the packing, loading of household items and the open honest communication along the way to delivery and unpacking of my household items.

Everyone I dealt with at QMM were professional, kind and courteous . I felt very much like I was the only customer they had and was receiving white glove treatment.

I would highly recommend QMM to anyone considering a move or relocation.

Report a concern   November 26, 2024 — Rated 10 out of 10 by A.S. Quality Move Management
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Great staff. Attentive. Follow ups. Movers took care of my things. A pleasure to deal with.

Report a concern   November 5, 2024 — Rated 10 out of 10 by D.F. Quality Move Management
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The movers were prompt. They communicated arrival times and reason for delays. The furniture was packed professionally. All glass arrived at the destination intact. The movers were efficient in the unpacking and reassembling the furniture.

Report a concern   November 3, 2024 — Rated 9 out of 10 by Cindy Milling Quality Move Management
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Very responsive to our requests, and a pleasure to work with!

Report a concern   October 8, 2024 — Rated 10 out of 10 by Robert Nicholas Quality Move Management
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We had furniture and household goods stored at QMM for 6 years When it was delivered it clearly had been stored safely the whole time. Everyone with whom we dealt were excellent, including Aidan and Shannen.
The moving crew were professional, courteous and helpful.
This was my 3rd move with QMM and I would definitely use them again.

Report a concern   September 30, 2024 — Rated 9 out of 10 by T.A. Quality Move Management
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Sam was an excellent move manager or whatever his title is. The guys both in Calgary and in Delta were experienced and careful. Packing is a difficult thing but everyone kept cool and got along.
With the exception of one member of the Delta team, I think I felt respected and heard when I interacted with the move crew.

Report a concern   August 18, 2024 — Rated 10 out of 10 by K.M. Quality Move Management
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Great service, very communicative, proactively helped us with all the logistics, very good packers and drivers

Report a concern   August 13, 2024 — Rated 10 out of 10 by S.O. Quality Move Management
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Our overall experience was excellent. Communication was consistent, Murray (our driver) was fantastic. He was very professional and a pleasure to deal with. He handled all of the goods with TLC.

Report a concern   July 31, 2024 — Rated 10 out of 10 by Yousaf Shah Quality Move Management
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The service was excellent. Aidan, Lorraine, and Sam were exemplary in making this move as hassle free as possible. I'm glad I decided to work with QMM instead of trying this move on my own (or even with one of the other van lines). They're courteous, professional, and prompt.

Report a concern   July 29, 2024 — Rated 10 out of 10 by S.J. Quality Move Management
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I was absolutely pleased with my experience with QMM. Our driver Trevor was a consummate professional and very hardworking and polite. The packing and unpacking went off without any problems.

Report a concern   July 21, 2024 — Rated 10 out of 10 by Jim Simpson Quality Move Management
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All staff we have dealt with both pre move; crew that packed and loaded our home as well as unloading were all highly professional, friendly and courteous.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Roberto Salamat Quality Move Management
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Good quality service by the moving crew!

Report a concern   July 19, 2024 — Rated 9 out of 10 by D.H. Quality Move Management
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After some hiccups, Tyler Fern was exceptional at facilitating a resolution and great outcome.

Report a concern   July 17, 2024 — Rated 10 out of 10 by Kirk Chantraine Quality Move Management
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Always a great experience! As usual, some notes on care taken with items and environment, but given the efficiency of the crew, they did a great job. Trevor was very positive, accommodating and communicative.

Report a concern   July 16, 2024 — Rated 10 out of 10 by C.L. Quality Move Management
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The management team worked quickly and efficiently all went well. There is a need to tighten up on the actual movers. They were slow and careless with some of our belongings. I would still give QMM a reference and/or use them again for another move.

Report a concern   July 16, 2024 — Rated 10 out of 10 by D.W. Quality Move Management
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Very good experience, which made my move simpler and less stressful. Crew was respectful and efficient

Report a concern   July 3, 2024 — Rated 10 out of 10 by E.D.B.R. Quality Move Management
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The whole process went quickly, staff was very efficient & friendly. On the whole a great moving experience.

Report a concern   June 29, 2024 — Rated 10 out of 10 by Angelle Townsend Quality Move Management
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It was pouring rain and still got the job done. Helped with extra packing like TV's.
It was 30 degrees to un load and 26 stairs up. The men always said. It's no problem. Communication was really good with the team.

Report a concern   June 25, 2024 — Rated 10 out of 10 by P.B. Quality Move Management
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Mike and Jaime were absolutely great and the experience was awesome.

Report a concern   June 10, 2024 — Rated 10 out of 10 by Carolyn Mclaughlin Quality Move Management
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Everything went exactly as I was told it would. I was kept informed from beginning to end. There were no surprises and no delays or damage. Everyone with whom I came in contact was courteous and respectful as well as informative, knowledgeable and accommodating. I would be happy to recommend this group for short or long distance moves, mine having been a long distance.

Report a concern   June 5, 2024 — Rated 10 out of 10 by J.M. Quality Move Management
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Great service from the front end to moving day to follow up. Professional, skilled, friendly and respectful team.

Report a concern   May 27, 2024 — Rated 10 out of 10 by Navid Taherdin Quality Move Management
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I am extremely pleased with the moving crew who delivered and unpacked my furniture. They were very professional, efficient, quick, and respectful. The team arrived on time and demonstrated a high level of understanding and accommodation, especially considering my apartment was in the middle of renovations. Their outstanding service made the moving process smooth and stress-free. Highly recommended!

Report a concern   April 30, 2024 — Rated 10 out of 10 by Allen May Quality Move Management
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Arrived on time, we’re very organized, very efficient, very polite very clean and careful handling all of the furniture. They also work so fast I could hardly believe it. It was the best moving experience of my life.

Report a concern   April 21, 2024 — Rated 10 out of 10 by E.H. Quality Move Management
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Very good experience with QMM.

Report a concern   April 14, 2024 — Rated 10 out of 10 by Beth Carr Quality Move Management
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From the first contact with Hailey, to our virtual survey with Francis to Lorraine’s smooth organization to our excellent driver Mike, we are extremely impressed. This has been a great experience. Everyone has been helpful and so professional, and we really feel like our move was in the best hands. I would recommend QMM to anyone in a heartbeat! Thank you so very much and we look forward to working with you on our final move home in a few years!

Report a concern   April 13, 2024 — Rated 10 out of 10 by C.C. Quality Move Management
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Efficiency, polite, and knowledge. Excellent.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Russ Anderson Quality Move Management
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Easiest move ever.
Outstanding service

Report a concern   April 2, 2024 — Rated 9 out of 10 by R.H. Quality Move Management
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The handoff from your partner Weichert left me feeling very uncertain and unsure what to do. But your team starting with Shannen, with her mail put my mind totally at ease. Then the team on the ground helping me to unload and repack also friendly and helpful.
Aidan was fast with his quote
Irene was fantastic in following things up.
The team always warm transfer leaving me feeling very comfortable all the way

Report a concern   March 22, 2024 — Rated 10 out of 10 by Suk Lee Quality Move Management
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Very good service on extremely short notice

Report a concern   March 1, 2024 — Rated 10 out of 10 by M.S. Quality Move Management
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Everything went very smoothly and absolutely professionally. Super friendly service that was always quickly available.


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