Member Testimonials
You have a very friendly, informative staff, and have handled the COVID debacle with Wisdom. I returned to exercise today for the first time since the shutdown. I was quite impressed with the preventive steps you have taken...,and your warmth in welcoming me back. Special kudos to all the staff, but especially Julie.
When I joined, a YMCA associate patiently showed me how to navigate your well-designed online registration site: I can easily register to swim laps.
Your facilities are safe and very clean.
Your pools are large and the lanes are wide. Yay!
Your staff is gracious and helpful!
Thank you,YMCA!
The reserved swim lanes and spots in class!
Just a good old fashion, no complications, gym
We love the Y. Went for family swim and it was safe and easy. The lifeguards were so friendly, too.
I went to Body Pump for the first time in months last week. It was also safe and easy! It felt so good to move my body and see familiar faces!
We hadn't been to the gym since the beginning of quarantine and were starting to go a little stir crazy, but we were nervous to go to a public gym. We were immediately put at ease when we got in. Welcoming smiles (under masks) and an amazing amount of work to make sure that everyone felt safe. From mandatory masks to social distancing tape around workout areas to mandatory disinfectant bottles. You guys are amazing and we are so appreciative.
Also, your staff is second to none.
I am grateful for the attention to good health procedures for the lap swims. I am older, and the ability to swim laps makes it possible to keep exercising in this heat. Thank you!
Pleasant staff and convenience!
pool. sorry to hear hours are being cut back due to lack of participation. this hurts working people who need the Y in the evenings. it's a great outlet for current stresses.
The facilities have everything I need and are kept clean. The staff and patrons are always friendly.
I know I'm supporting a good cause with the Y. I've been telling friends to join Townlake since the first week I joined
You all are incredibly organized! The online system for signing up, being reminded, the ability to cancel so that others on the waitlist can take advantage of what you offer, is fabulous! Keep up the great work! And your employees are kind and positive!
Affordable, diverse activities, diverse audience
Although I use the pool exclusively, I am very proud to support an organization that serves a diverse community so thoroughly. I also experience all staff members to be extremely welcoming and gracious.
Done a fantastic job with pool schedules. The online program really works, the lifeguards are great.
Currently I’m just swimming, and I like the safe setting. Thanks!
Programs are geared for members of all ages and physical capabilities.
Pre covid I went to classes and there was s good selection. Now I use the machines and feel safe with the precautions in place, I’m glad the Y is open.
Lap swim
I especially like the lap pool. Excellent facility and well run. Very friendly staff also in the gym.
The equipment & facilities.
During Covid19 I appreciate your safety measures
I like the friendly people there. The teachers are really good. I have been to other Y’s and Townlake Y is definitely the best
The communication from the pool staff in advance of my swim time was excellent. I've been to three other Y facilities and none of them did that. Well done, Juan Ybarra!
Overall every effort has been made to keep equipment & facilities sanitized. Great job. Haven't had the opportunity to participare virtually. Maybe soon.
I feel welcomed. The atmosphere feels very safe.
Thank you for staying open
Awesome staff!
Swimming
Your humanity is the most important quality I find & your fairness
Keeping the pool clean and running smoothly during the pandemic
The townlake YMCA location is the what pleases me most. I like the variety of activities available.