Customer Testimonials

Ease of reservation, frequent shuttles and great customer service

Quick, friendly service.

Convenient to both my home and airport, shuttles are prompt, drivers are courteous.

Reliable

Most of them are nice. There was one on October 27 where the driver won't lift a finger to help us with our luggage. He's an exception that's why I still will recommend. Most are nice and helpful

Everyone has been very helpful and friendly. The drivers arrived very quickly so we barely had to wait. We accidentally left our car running so it was completely dead and out of gas when we got back. The employees went above and beyond to help us jump our car and get gas. Very grateful!!

Easy to book and fast service to and from airport

Fast, easy, helpful

Service was great as usual!

Denisha was very friendly and helpful!

I trust and feel like my car is in a safe lot well I am away. It is very easy to get to and the staff has always been very nice. This time I had trouble when entering, my QR code was not for some reason being red properly. I made the mistake of clicking on get ticket instead of the help button so when I got back I had to have help running the ticket that I got then my original confirmation (I prepaid online) QR. Denisha was very very helpful and has great customer service.

The pick up at parking spot was prompt

Staff, drivers, check in and check out all very courteous and considerate.

Location is central and near to airport. Drivers are on time, and. the staff I encountered were courteous, pleasant, patient and professional and assets to the Company

Prompt, courteous pick up and drop off

Competitive pricing, speed of transportation during the last couple visits.

We were picked up by Lou upon our return to Cleveland Airport. He was efficient and friendly. When I passed him my carry on case, I mentioned that my husband would need help due to having a heart condition. Not only did he take our large suitcase from my husband to put on the shuttle, he put the suitcase in the trunk of our car when he drooped us off at our vehicle!!!! This service was beyond anything I could have expected! Thank you Lou!

Everything was great

The folks that drove us to the airport and back to the car were very friendly and helpful. First time using the service.

Pick up and drop off at car transportation to and from airport was quick and easy!

Everyone is super nice and very helpful. My only complaint is that you don’t go to the intl terminal.

Fast service to & from the airport. Easy pick up & drop off areas. Drivers always helpful w/luggage.

Everything but how much the daily rate has risen.

Very easy and efficient service

Very convenient, dependable and associates very nice

Everything was quite simple.

I’m new to ParkNFly and everyone I’ve talk to you in the process of getting things set up has been very nice. I was glad there was someone at the intake gate to give me a hand with the scanner as I wasn’t familiar with it. And the shuttle buses were super prompt with very little or no waiting.

Pick up upon arrival was quick and there was shuttle waiting to take me back to my car after I landed back in Atlanta.
Love the free car wash, too!

Reliable.

Great as always, but had to wait 30 mins for a bus to pick us up after we parked and the app didn’t really help.