Customer Testimonials
Sales agent acknowledged us friendly hello when we entered the store. She let us explore the wonderful outdoor furniture options, answered our questions and assisted with measurements for a perfect selection. This was our first visit to the Ashley store and we made a significant purchase of outdoor furniture. We are very pleased with our purchase, very high quality furniture and cost efficient.
My wife and I were bed and mattress shopping. Our game plan was to visit 3 different furniture stores Ashley Furniture being the 1st on the list. We were pleasantly greeted by Cherrelle. We told her what we were looking for and she showed us the inventory and thoroughly answered all questions. When we asked a question about an item she was not sure of she immediately sought out her manager. He introduced himself (unfortunately being lousy at remembering names I do not remember his.) I do want to give him credit for us not only remaining at the store, but also buying without adventuring to any of the other stores we had on our list. He researched items when needed and answered all questions well beyond expectations. At no time did we feel pressured about anything or any item. We were looking for a platform bed for the added support it would provide for the mattress and a mattress that would hold up for the expected (hopefully longer) life expectancy advertised. We had bought name brand what we thought quality mattresses and matching box springs and have been highly disappointed.
After several questions answered and with absolutely no pressure applied we bought a Temper-Pedic Pro Adapt Firm, adjustable base, and headboard
Now we are anxiously awaiting delivery.
Friendly people
Easy to find what we were looking for that day:
Jan was wonderful to work with and gave great suggestions too!
The staff at the store were very helpful and respectful. They were available to answer questions but did not hover over us as we shopped. We wanted a mattress and appreciate the many styles and options available at the store. We are happy with the delivery and removal option as well.
The sales person was very knowledgeable and helpful.
we were not bombarded, yet knew help was close by if needed. Staff were friendly
My sales rep Cherrelle Dowell is phenomenal. She is friendly, knowledgeable, and patient. I need to get a sofa and dining set. I will make sure she assist me with my requests.
Jan was very nice and helpful
The salesperson was very kind and helpful.
I knew what I wanted and they made it quick and easy.
We liked the sales girl that helped us !
Loved the sales person. She met me at the Store to complete my sales order.
Beautiful showroom. Excellent service.
Rosie was a very good employee. She helped me and explained to me what I wanted and needed,what I was looking for. She didn’t rush me and stayed with me the whole time. I was very pleased and happy. Keep hiring employees like her. THANKS
Our sales consultant Teri was a gem. Store very pleasant to shop in.
The sales girl was very polite, patient, knowledgeable and very helpful with us, she was a pleasure to work with. We would do business with her again.
Very easy process
The sales associate was very helpful and knowledgeable.
The employee, sorry I don't remember her name, took me right to the recliner that would be perfect for my mother. I appreciated not wasting any time.
Rosie was very friendly and she is very good at her job. I felt like I was buying from a friend instead of some other businesses where they just take your money and kick you out. I will be buying future pieces at this location when I am looking again.
Donya Nazari was extremely knowledgeable and helpful.
Willingness Of In Store Persona/Representatives To Go Out Of Their Way To Please..
Salesman was nice and knowledgeable
Rosie was excellent!!!!!!!
Good salesperson
The customer service is great!
Julie is amazing and already willing to help. Sales are fantastic.