Customer Testimonials
Mike was extremely helpful and knowledgeable.
Terri Dotson in sales was friendly, knowledgeable, and helpful. The delivery guys from Alabama were great.
Appreciate all the Lady work for us was wonderful
Jan and her manager were great. The store was clean and laid out well.
The selections were exceptional, but the service was impeccable. I posted a comment and picture of my sales associate.
Sales associate assistance and product
Our salesperson was really helpful. She greeted us at the door, allowed us to look uninterrupted but was available for questions. Excellent experience.
The customer service
Our salesperson was exceptional.
The store associates were wonderful!
Personal care and attention from Jourdain McCord.
Management was also very attentive to our needs.
quick and efficient
No hard sales. Showing us what we came to see not telling us what we want. Patient as I had to unlock my credit. No negative feed back when we changed our mind about a portion of our purchase.
Micheal Jones was exceptional! He was very helpful, but not pushy. I’m
I went into the store and Gage immediately asked me if I needed anything. He listened to my needs and made sure that I was WELL taken care of. Rosa was great and so was John.
All the staff we met on both of our visits were helpful and gave us space to think and to make our choices. Thank you all.
I liked the service in the store. I loved the selection and the fact that I could get the queen foundation separate. What I didn't like, I was told I could get the furniture on a Friday 16th. The day before I received am email saying it wouldn't be sent until 20th. I asked the sales representative 3 times if it could be delivered Friday. He assured me, it was at the warehouse and could be delivered Friday. I had to find a replacement and I canceled my purchase. I was very disappointed!!
The sales people were very and accommodating
Miss Donya really organized whole time she assistant us very helpful from the beginning to the end of the our shopping and explain everything to us. We are very appreciated for her time and politeness. Well we’re definitely going back to Ashley for shopping.
Mrs & Mr Minnick
The assistance ( Donya ) she’s very helpful and polite while she confirm all the information from the beginning to the end of our shopping and We are appreciated for her help. We definitely going back again.
Streamlined, nice staff
Had an issue with a section of my furniture not fitting in my doorway, but the delivery guys (Robert and Terry) were amazing along with the staff at the store (Jordan). I would say that the person that I spoke to from customer service was rude and not knowledgeable about my furniture and constantly told me that I did not have any other options and would have to order another set of furniture when that was false.
Jan Scott was awesome and helped me find exactly what I wanted. She did not hover around me and just let me have my space so I could look around. But she was attentive to when I had a question.
Salesperson was very nice and allowed me to browse by myself without feeling pressured.
Customer service
The customer service was great and friendly. However, the furniture piece was at another store much cheaper. We went ahead with the purchase because we've bought from the salesman before and didn't want to slight him. However, the fact that we had to pay $200 more for the same item was disheartening.
The sales representative was very helpful and knowledgeable. He was quick to get me the information I needed.
Rosie was awesome!!!
They care about customers.
No one was pushy but the salesperson was available to answer questions and provide information as I inquired