Customer Testimonials
Friendly sales staff.
Customer service agents were very polite and helpful. I am working with a clerk named Cheryl Lee and plan to buy more items before the holiday from her.
Was a very experience I absolutely appreciate everything and I recommend this store and everything thank you so much
The sales staff was excellent..
Wed, Aug 23 at 1:38 PM
leave a review after an AWESOME experience at the Ashley Furniture in Winston-Salem, NC! Terri greeted me at the door and was very patient with me as I was unsure about what I wanted. She took the time to show me various options and went above and beyond to meet my needs. I purchased a Master Bedroom set, a tv stand (with a fireplace) and a BEAUTIFUL dining room set!
Lonnell (the manager)was also a great! He was cognizant of my budget and helped sweeten the deal during checkout He was VERY knowledgeable and resourceful. Overall, the team as a whole was very accommodating and I am very happy with my purchases! If you're looking for great quality coupled with phenomenal customer service head on down to Ashley Furniture and tell them Name removed sent you!
The sales lady was very nice and knew a lot about the furniture store.
Dominique and Lonnell were awesome!! They treated us like family and they were very patient as we made our selections and changed our minds several times. We will always come back and ask for Dominique as we work to furnish our dream home. Thank you!!
We were able to ask the sales associate about the different furniture lines on the floor to help us understand the value level. We were able to find a sales priced that matched our budget.
Salesman was great! Not pushy and gave us time to just browse.
Dominique and Lonnell treated my wife and me like family.
Very nice salesperson and affordable price on furniture
Jordain is patient, no pressure sales, and went out of his way to help with my situation
Everyone was helpful and guided me to the best decision.
The lady that was helping us she was not pushy. She was helpful if we had a question she let us go around and look and find what we need it and then we’d ask her questions on it that makes it a good sales person and that’s what we were looking for.
The other thing about our experience there versus other places is on the personality of the person helping us she knew what she was talking about. She informed us if we had any questions, should be happy to answer them, and she was again not being pushy like other people have been at other places, trying to pressure sales you She’s very good person and if the quality is as good as it looked in the show room, and from what she said and told us about the furniture, Then we will come back to shop.
When we ordered the sectional couch, I had my measurements wrong and got a Exter insert when I did not need it and I called in the woman at customer service was helpful and said that someone will be reaching out to me in 2 to 3 days to confirm that I want that one insert taken off my account I haven’t heard back from them yet, but I’ll wait to hear to find out if that piece has been taken out of my account.
In short, the woman that purchased the sectional couch from was very professional, and concerned when she found out that my wife had a latex allergy and they were painting inside and walked out to the car to explain things to her, and that showed that she cared about the people she was doing business with, and I think her and y’all should too Thank you and that is my story
Everybody was welcoming and knowledgeable
Gage was an excellent help during the whole buying process. He listened and made sure that I was happy and satisfied with my purchase.
The service was excellent our sale person was very professional and helpful and the furniture was very impressive
Had an excellent sales Representative, the manager was helpful and professional, the delivery was top notch
It was great to see Michael! Love seeing a familiar face. We bought furniture two years ago and Michael was our sales rep. He is very friendly, knowledgeable, and professional. Never pushy. He listens to us, gives us room to explore the showroom, and answers any questions we have.
We will definitely be back and we will recommend Michael to our friends.
The best experience
The employees at the hanes mall blvd store are awesome.
I liked working with Jan Scott. Her knowledge of the products was a big help. The one I liked was not available for months but we stuck to getting one that works with a fast delivery. Very important to my current needs. Walked through all the steps smoothly.
Store associate was sensitive to our needs while shopping. She’s courteous and kind.
Jan and the store manager were very helpful. They answered all my questions.
Helpful but not pushy with information I needed
Very pleasant and caring and helpful staff. Beautiful furniture and inviting shopping environment
Our sales person was excellent. The one thing I don't like when shopping for furniture is someone following me around and trying to get me to buy something. Jan was not at all like that. She introduced herself and then left us alone to browse. She was close by when we had a question and then let us continue to look on our own. One of the main reasons we bought from her. She was also very helpful when picking our pattern and color. Great service!
Sales Lady was great..
Pleasant atmosphere and no pushy sales person, but helpful with my purchase. clean
Rosie was very friendly and helpful with what we were looking for!