Customer Testimonials
I want to highlight the exceptional customer experience provided to me by Cherrelle Dowell and the store manager Hexsciel. I was shopping for decor and they worked with me to choose the perfect items to fit my home.
Not being pushed to make a decision and being allowed to shop on my own.
Knowledgeable sale person.
Do ya was so patient and helpful showing me different types of tables , even when I changed my mind!
Cherelle and the manager were both awesome- answered my questions and gave great suggestions
We came in on Memorial Day looking for furniture for our daughter. Our experience was excellent because of our sales associate Jourdain McCord!! He was the BEST!!!!!!!!!
We recently had to re-select a re-select and I was amazed at the prompt attention my needs received and how quickly and smoothly it was expedited through corporate to our sales girl Rosie. Everyone was so courteous, patient and understanding. Pleasure doing business with this company and our sales girl Rosie Cruz, we look forward to shopping for our bedroom furniture in the future. Thank you
Our sales rep, Rosie Cruz, is amazing at her job and goes above and beyond to find you exactly or as close as possible to what you want, she is a pleasure to do business with, and look forward to working with her in our future needs for furniture and mattresses.
Our sales team was phenomenal on getting us the absolute best deal without making us feel pressured whatsoever. Easy buying experience and great to work with.
Do ya was so patient and helpful showing me different end tables and tv consoles. She was even patient when I change my order!
Great environment beautiful store
The customer service rep was awesome and was diligent on finding my bed and mattress for me.
Store sales clerk was very helpful in assisting with purchasing table decorations.
Salesperson was very helpful
We really enjoyed Jan who was at Hanes Mall Ashley Store… we have had her in the past and she was a great source of information and if she didn’t know she asked! I really appreciated her assistance from 2018 to 2023
Super easy to buy my bed set and I loved how friendly everyone was.
The sales person greeted me at the door.
Very nice
Handled things fast
I was left alone till I needed help. I hate to be bombarded as soon as I walk through a door. I was greeted as I entered the door. I was on the cell phone at the time with my husband, so they didn’t come to me with lots it questions. Super fast and easy transaction I was in and out within 30 minutes.
Cust service and selection
It was great from beginning to delivery! It was nice to see customer service at this level during times like this!
Gage was very helpful and friendly!
I enjoyed our sales rep Donya and her pleasant personality and she was very helpful
Julie is amazing and already willing to help. Sales are fantastic.
Sales agent acknowledged us friendly hello when we entered the store. She let us explore the wonderful outdoor furniture options, answered our questions and assisted with measurements for a perfect selection. This was our first visit to the Ashley store and we made a significant purchase of outdoor furniture. We are very pleased with our purchase, very high quality furniture and cost efficient.
Friendly sales staff. Quality merchandise