Ashley
1150 Hanes Mall Blvd
Winston Salem
NC 27103
United States

Customer Testimonials

Report a concern   July 22, 2025 — Rated 10 out of 10 by Tina Wilson Ashley
What did you like about your experience?

Cherelle at the Winston Salem store was very good to work with. She was on top of our order and let us know when something was not available…and text with me on everything that was going on and answered my questions and did my replacement order by text so we did not have to make several trips to the store. Very efficient for me.

Report a concern   July 22, 2025 — Rated 10 out of 10 by Michelle Elliott Ashley
What did you like about your experience?

It was very fast and easy to order my furniture.

Report a concern   July 17, 2025 — Rated 10 out of 10 by Z.P. Ashley
What did you like about your experience?

Sales person was really friendly

Report a concern   July 13, 2025 — Rated 10 out of 10 by Katherine Jones Ashley
What did you like about your experience?

The sales person was excellent and very helpful for me.As I going through a very difficult time.Trying to buy furniture after loosing my husband only a week before.Thanks

Report a concern   July 10, 2025 — Rated 10 out of 10 by B.M. Ashley
What did you like about your experience?

We had excellent help in the showroom as well as with the delivery. Jordan and his partner were kind enough to move my old chair to the basement.

Report a concern   July 5, 2025 — Rated 10 out of 10 by A.E. Ashley
What did you like about your experience?

Quan was very helpful. He gave me space to look around, wasn’t annoying, answered questions and actually knew what the heck he was talking about.

Report a concern   July 5, 2025 — Rated 10 out of 10 by A.R. Ashley
What did you like about your experience?

Teresa who assisted us was very professional & not pushy at all. Provided expert advice & recommendations for the furniture pieces we were purchasing. Very pleased with her assistance!

Report a concern   July 5, 2025 — Rated 10 out of 10 by Constance Alf Ashley
What did you like about your experience?

Very good sales associate! Found everything I wanted at a price I could afford . Very pleasant experience.

Report a concern   July 4, 2025 — Rated 10 out of 10 by Jonathan Dean Ashley
What did you like about your experience?

Customer service and honoring promised discounts from unused warranty on a previous purchase

Report a concern   July 2, 2025 — Rated 10 out of 10 by Constance Alf Ashley
What did you like about your experience?

Very knowledgeable sales representative. Really like the fabric on the furniture . Came back today and bought the furniture I looked at on Saturday

Report a concern   June 29, 2025 — Rated 9 out of 10 by K.F. Ashley
What did you like about your experience?

Michael Jones, our salesman, was very cooperative in letting us look around the store on our own until we needed his assistance. He was able to order our bedroom set off the Ashley Furniture website because the pieces were no longer displayed items. He was able to put together a set of furniture the way we wanted it and at a discount. Ashley delivered our set within one week of our order. We were very pleased with our whole encounter.

Report a concern   June 29, 2025 — Rated 10 out of 10 by S.B. Ashley
What did you like about your experience?

We found what we needed and the purchase process was easy and quick. The store was very nicely laid out and clean

Report a concern   June 27, 2025 — Rated 10 out of 10 by Dayrel Johnson Ashley
What did you like about your experience?

Friendly customer service representatives. They helped me understand what I was doing with applying for credit to get my furniture.

Report a concern   June 24, 2025 — Rated 10 out of 10 by M.L. Ashley
What did you like about your experience?

Thank you for everything

Report a concern   June 23, 2025 — Rated 10 out of 10 by P.M. Ashley
What did you like about your experience?

It was easy and the sales person was very helpful.

Report a concern   June 17, 2025 — Rated 9 out of 10 by J.J. Ashley
What did you like about your experience?

No pressure and our questions were answered by Kristina.

Report a concern   June 11, 2025 — Rated 10 out of 10 by D.C. Ashley
What did you like about your experience?

Salespersons were very helpful.

Report a concern   June 11, 2025 — Rated 10 out of 10 by A.C. Ashley
What did you like about your experience?

Quick, easy, in and out

Report a concern   June 8, 2025 — Rated 10 out of 10 by G.S. Ashley
What did you like about your experience?

The sales person went out of her way to help me find the best price for my item. The warehouse was willing to store my item when I wasn’t able to pick it up right away. They were just all around accommodating.

Report a concern   June 8, 2025 — Rated 10 out of 10 by R.B. Ashley
What did you like about your experience?

Nice young man greeted us, directed us and then left us alone to look. When I was ready for purchase, he was very helpful.

Report a concern   June 5, 2025 — Rated 10 out of 10 by D.O. Ashley
What did you like about your experience?

Michael Jones helped me with my purchase. He was extremely helpful! I will definitely ask for him with my future visits!

Report a concern   June 4, 2025 — Rated 10 out of 10 by C.J. Ashley
What did you like about your experience?

My experience with Ashley furniture exceeded my expectations. Amber Joyce was my representative. She was very professional. I look forward to working with her again.

Report a concern   June 4, 2025 — Rated 10 out of 10 by V.J. Ashley
What did you like about your experience?

The people were friendly and not pushy. They offered help and left you to your own until you had questions

Report a concern   June 4, 2025 — Rated 10 out of 10 by T.W. Ashley
What did you like about your experience?

Sandra Bush to was very helpful. Very nice store.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Jorden Rasnick Ashley
What did you like about your experience?

Salesman was personable and efficient. Very helpful and enjoyed our experience.

Report a concern   June 2, 2025 — Rated 9 out of 10 by T.B. Ashley
What did you like about your experience?

Excellent sales person. Knowledgeable and very helpful

Report a concern   June 2, 2025 — Rated 10 out of 10 by A.P. Ashley
What did you like about your experience?

Everyone was very helpful

Report a concern   May 31, 2025 — Rated 10 out of 10 by Johnson Ashley
What did you like about your experience?

My experience at Ashley furniture was great. I was greeted by the Sales representative Amber Joyce. She was very helpful, welcoming and patient with me. I would recommend her to any one. I hope to buy a bed soon and wil definitely work with Amber..

Report a concern   May 29, 2025 — Rated 10 out of 10 by Robert Luvaga Ashley
What did you like about your experience?

Thanks to Katrina for the help with purchasing the sectional sofa! I really appreciated her time, guidance, and support throughout the process. Her input made everything smoother and less stressful, and I was so happy with the final choice.

Report a concern   May 28, 2025 — Rated 10 out of 10 by J.W. Ashley
What did you like about your experience?

Mike Jones was very helpful with helping us select a piece for our wall and placed order for us.


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