Ashley
1150 Hanes Mall Blvd
Winston Salem
NC 27103
United States

Customer Testimonials

Report a concern   October 9, 2025 — Rated 10 out of 10 by J.I. Ashley
What did you like about your experience?

The young lady was nice, helpful and very patient.

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.M. Ashley
What did you like about your experience?

The men who delivered our mattress were friendly and efficient!

Report a concern   September 21, 2025 — Rated 10 out of 10 by Martha Hanauer Ashley
What did you like about your experience?

Quan was very helpful and knowledgeable. Not pushy at all and made my transaction very easy! He was excellent at his job and I appreciate him!

Report a concern   September 21, 2025 — Rated 9 out of 10 by L.L. Ashley
What did you like about your experience?

Seeing the items and the customer service was a wonderful eperince.my only complaint is that one of the items that should have been available was out of stock.

Report a concern   September 20, 2025 — Rated 9 out of 10 by Olivette Jackson Ashley
What did you like about your experience?

The sales person Tucker was the best!! He took his time with me and explained everything thing clearly. I love my Mattress. Delivery took longer than I expected. Delivery and set up went smooth.

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.B. Ashley
What did you like about your experience?

Tucker Huffman was great! Helpful. Patient. Polite

Report a concern   September 18, 2025 — Rated 10 out of 10 by W.A. Ashley
What did you like about your experience?

Great people to work with!

Report a concern   September 9, 2025 — Rated 10 out of 10 by C.B. Ashley
What did you like about your experience?

oUR SALESPERSON WAS EXCELLENT. I WOULD DEFINITELY BUY FROM HER AGAIN.

Report a concern   September 8, 2025 — Rated 10 out of 10 by K.B. Ashley
What did you like about your experience?

Everything from the sales person to the delivery faster and what they promised everything was done, right

Report a concern   August 21, 2025 — Rated 10 out of 10 by N.M. Ashley
What did you like about your experience?

The sales representative was awesome. Took time and explained everything in detail.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Amelia Surgnier Ashley
What did you like about your experience?

I was helped by a young man named Quann. He is the best!!! Polite and very helpful.

Report a concern   August 15, 2025 — Rated 10 out of 10 by T.S. Ashley
What did you like about your experience?

Outstanding service by delivery associates. Very friendly and efficient.

Report a concern   August 15, 2025 — Rated 9 out of 10 by C.M. Ashley
What did you like about your experience?

I was very happy with the service I received.

Report a concern   August 5, 2025 — Rated 10 out of 10 by B.C. Ashley
What did you like about your experience?

Excellent Customer Service

Report a concern   August 4, 2025 — Rated 10 out of 10 by Miguel Martinez Ashley
What did you like about your experience?

Well, when you arrive, they greet you very kindly and the prices, quality, and beauty of the furniture are excellent, and above all, the customer service is excellent. Thank you.

Report a concern   July 31, 2025 — Rated 10 out of 10 by K.K. Ashley
What did you like about your experience?

Flo was very helpful and friendly!

Report a concern   July 28, 2025 — Rated 9 out of 10 by T.K. Ashley
What did you like about your experience?

Associate was very helpful and knowledgeable.

Report a concern   July 24, 2025 — Rated 10 out of 10 by E.G. Ashley
What did you like about your experience?

Our salesman was knowledgeable and courteous

Report a concern   July 22, 2025 — Rated 10 out of 10 by Tina Wilson Ashley
What did you like about your experience?

Cherelle at the Winston Salem store was very good to work with. She was on top of our order and let us know when something was not available…and text with me on everything that was going on and answered my questions and did my replacement order by text so we did not have to make several trips to the store. Very efficient for me.

Report a concern   July 22, 2025 — Rated 10 out of 10 by Michelle Elliott Ashley
What did you like about your experience?

It was very fast and easy to order my furniture.

Report a concern   July 17, 2025 — Rated 10 out of 10 by Z.P. Ashley
What did you like about your experience?

Sales person was really friendly

Report a concern   July 13, 2025 — Rated 10 out of 10 by Katherine Jones Ashley
What did you like about your experience?

The sales person was excellent and very helpful for me.As I going through a very difficult time.Trying to buy furniture after loosing my husband only a week before.Thanks

Report a concern   July 10, 2025 — Rated 10 out of 10 by B.M. Ashley
What did you like about your experience?

We had excellent help in the showroom as well as with the delivery. Jordan and his partner were kind enough to move my old chair to the basement.

Report a concern   July 5, 2025 — Rated 10 out of 10 by A.E. Ashley
What did you like about your experience?

Quan was very helpful. He gave me space to look around, wasn’t annoying, answered questions and actually knew what the heck he was talking about.

Report a concern   July 5, 2025 — Rated 10 out of 10 by A.R. Ashley
What did you like about your experience?

Teresa who assisted us was very professional & not pushy at all. Provided expert advice & recommendations for the furniture pieces we were purchasing. Very pleased with her assistance!

Report a concern   July 5, 2025 — Rated 10 out of 10 by Constance Alf Ashley
What did you like about your experience?

Very good sales associate! Found everything I wanted at a price I could afford . Very pleasant experience.

Report a concern   July 4, 2025 — Rated 10 out of 10 by Jonathan Dean Ashley
What did you like about your experience?

Customer service and honoring promised discounts from unused warranty on a previous purchase

Report a concern   July 2, 2025 — Rated 10 out of 10 by Constance Alf Ashley
What did you like about your experience?

Very knowledgeable sales representative. Really like the fabric on the furniture . Came back today and bought the furniture I looked at on Saturday

Report a concern   June 29, 2025 — Rated 9 out of 10 by K.F. Ashley
What did you like about your experience?

Michael Jones, our salesman, was very cooperative in letting us look around the store on our own until we needed his assistance. He was able to order our bedroom set off the Ashley Furniture website because the pieces were no longer displayed items. He was able to put together a set of furniture the way we wanted it and at a discount. Ashley delivered our set within one week of our order. We were very pleased with our whole encounter.

Report a concern   June 29, 2025 — Rated 10 out of 10 by S.B. Ashley
What did you like about your experience?

We found what we needed and the purchase process was easy and quick. The store was very nicely laid out and clean


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