Ashley
1150 Hanes Mall Blvd
Winston Salem
NC 27103
United States

Customer Testimonials

Report a concern   October 17, 2022 — Rated 10 out of 10 by Kim Wilkinson Ashley
What did you like about your experience?

The many examples throughout the store;. Julia was helpful without being overbearing

Report a concern   October 17, 2022 — Rated 9 out of 10 by F.C. Ashley
What did you like about your experience?

Our sales person was excellent!

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.P. Ashley
What did you like about your experience?

Donya Nazari was our consultant and she was so sweet and very helpful! She answered all our questions and was very knowledgeable. We made a big purchase and she made our experience wonderful and easy for us! We definitely recommend anyone to shop at Ashley furniture and speak with Donya!!!

Report a concern   October 14, 2022 — Rated 9 out of 10 by L.C.L. Ashley
What did you like about your experience?

My salesperson was GREAT! And so were the delivery crew on both deliveries!

Report a concern   October 11, 2022 — Rated 10 out of 10 by D.S. Ashley
What did you like about your experience?

Salesperson and manager both were very helpful in making a change in our original end tables purchase because our first purchase wasn’t suitable for carpet.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Champ Crumel Ashley
What did you like about your experience?

We had a good experience with our salesperson Terri she didn’t walk around & bother us while we choosing furniture she helped when we needed it

Report a concern   October 10, 2022 — Rated 10 out of 10 by Adrienne Pack Ashley
What did you like about your experience?

Everyone was very pleasant and let us just walk around and sit on everything. It really helped us to decide what we wanted. Our consultant Cherrelle was super helpful and patient.

Report a concern   October 9, 2022 — Rated 10 out of 10 by E.P. Ashley
What did you like about your experience?

It was quick and easy. Delivery ran smoothly. Even though the delivery too a long time, I got frequent updates about my order

Report a concern   October 7, 2022 — Rated 10 out of 10 by V.T. Ashley
What did you like about your experience?

Was greeted very warmly when we entered the store. Was asked quickly by sales rep if there was anything she could help with. Was shown several options of a couch with recliners at each end and gave us good details of each one as we looked at them. Very satisfied with shopping experience.

Report a concern   October 5, 2022 — Rated 9 out of 10 by P.B. Ashley
What did you like about your experience?

Our salesperson was very good but past her the experience was a disaster!!!!

Report a concern   October 4, 2022 — Rated 10 out of 10 by Maria Duenas Ashley
What did you like about your experience?

The awesome customer service the store offers!! Keep it up!

Report a concern   October 4, 2022 — Rated 10 out of 10 by M.W. Ashley
What did you like about your experience?

Friendly, helpful staff, good selection at a good price

Report a concern   September 21, 2022 — Rated 10 out of 10 by H.G. Ashley
What did you like about your experience?

Rosi was very helpful

Report a concern   September 21, 2022 — Rated 9 out of 10 by S.C. Ashley
What did you like about your experience?

Friendly staff and product knowledge

Report a concern   September 21, 2022 — Rated 10 out of 10 by L.M. Ashley
What did you like about your experience?

Staff are friendly and not too pushy.

Report a concern   September 19, 2022 — Rated 10 out of 10 by L.H. Ashley
What did you like about your experience?

CHANNEY CHAN WAS WONDERFUL. VERY HELPFUL IN ALL RESPECTS.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Valarie Brooks Ashley
What did you like about your experience?

Outstanding customer service. Rosie Cruz & manager Rooster deserves to be recognized for their ability to assist me with my purchase during a very difficult time of need. They both went above & beyond being remarkable in their duties of customer service.

Report a concern   September 18, 2022 — Rated 10 out of 10 by Thomas Belk Ashley
What did you like about your experience?

It was real nice to work with Donya. She was real nice to talk to and was very helpful.
We are happy with our purchase.

Report a concern   September 18, 2022 — Rated 10 out of 10 by L.S. Ashley
What did you like about your experience?

Everything was great customer service & had a great selection of furniture.

Report a concern   September 17, 2022 — Rated 10 out of 10 by M.N. Ashley
What did you like about your experience?

Quick - in and out
Delivery scheduled 3 weeks which is better than expected

Report a concern   September 16, 2022 — Rated 10 out of 10 by L.S. Ashley
What did you like about your experience?

Customer service was great & selection was great!!

Report a concern   September 14, 2022 — Rated 10 out of 10 by L.M. Ashley
What did you like about your experience?

The sales associates were very helpful with answering my questions and offering suggestions but were not pushy about it. They left us alone to do our browsing and didn't apply unnecessary pressure. This was noticeable because it was different than what I had experienced in the past when shopping at that store and others. It was a relief! The gentleman who checked us out was also very professional, helpful, and provided information on options for warranty, his card should we have any trouble and more. Although the country is having supply chain issues and most everyone is experiencing delays in delivery, our purchase came EARLY! We were told it could take five weeks. It arrived in five days.

Report a concern   September 12, 2022 — Rated 10 out of 10 by H.S. Ashley
What did you like about your experience?

The professional way the staff helped me in my purchase. Very helpful and professional.

Report a concern   September 9, 2022 — Rated 10 out of 10 by Ronda Plummer Ashley
What did you like about your experience?

Sales person was very helpful and pleasant to work with. I was told delivery would take 3-8 weeks but it actually came in less than two weeks. Nice surprise!

I love how the couch looks in my living room and I've received several compliments on it. The price was reasonable too.

Will definitely return to Ashley again in the future.

Report a concern   September 8, 2022 — Rated 9 out of 10 by S.C. Ashley
What did you like about your experience?

good customer service and knowledgeable

Report a concern   September 6, 2022 — Rated 10 out of 10 by D.S. Ashley
What did you like about your experience?

Cherrelle was an excellant sales person to work with.

Report a concern   September 5, 2022 — Rated 10 out of 10 by L.S. Ashley
What did you like about your experience?

Great customer service and products

Report a concern   September 5, 2022 — Rated 10 out of 10 by E.R. Ashley
What did you like about your experience?

Great customer service

Report a concern   September 5, 2022 — Rated 10 out of 10 by C.W. Ashley
What did you like about your experience?

Friendly staff and great customer service!

Report a concern   September 4, 2022 — Rated 9 out of 10 by M.H. Ashley
What did you like about your experience?

Sales person was helpful and not overbearing. Let us do our browsing


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