Customer Testimonials
Friendly and fast service.
Clear information, polite manner, good sales rep!
Amazing experience. Staff is very cordial and welcoming.
Liked that we were greeted as soon as we entered the store and our sales associate Melissa
was at Hanes Mall Winston Salem store was great! She was very helpful and had such as great attitude.
Excelente paciencia del Sr Fernando
the service and kindness that the seller had with us
A very long wait to have all my furniture
It was amazing, we got all that we wanted
When I entered the store I was greeted with a friendly smile from a lady who was so helpful!My husband and I were looking for a new mattress and a king size bed. The sales lady took her time to answer all of my questions. She did not pressure me to make a purchase(that is important to me)!
We did buy the mattress and bed!
We do recommend Ashley Furniture !!
Sales representative was friendly, helpful and allowed space to shop and discuss things amongst ourselves. She provided all the assistance that we needed and then some, going out of her way to take cushions out to the nature light and switch chairs in a setting to satisfy our visual.
Customer service
The sales team was very knowledgeable and efficient. I did not feel pressured. I will be back for sure!!
Everyone was nice and friendly and there was plenty of nice furniture to choose from
The old columbian guy who served us very knowledgeable and nice.otherwise everything you can get anywhere you like
Great sales person
My husband and I have been looking into buying a sectional for some time now our old set which we bought and loved for 15 years from Ashley furniture had become somewhat worn living here in highpoin NC we thought it would be easy to find something solid and substantial at a reasonable price but this proved very difficult UNTIL we went to Ashley furniture we not only found the sectional that was perfect but Joanna Poole the sales consultant that helped us was so wonderful she listened to what we wanted and was so helpful Joanna was even able to get it within our budget and that our perches was left in the hands of a new friend thank you Ashley furniture and thank you Joanna Poole
Product selection, Patience of employees including delivery drivers
Joanna & Misty were so sweet & helpfult the entire experience was excellent!
My child told a member of Ashley furniture. What desire his bedroom to look like. What color he likes. They helped with that. We also felt welcomed.
Very helpful, attentive and honest.
My Sales Rep Ray was ready to assist me as discussed on the phone earlier in the week. She was thorough, friendly and didn't rush me on making my decision.
Joanna was all some and I love the Furniture
Joanna is the best salesperson I have ever worked with. She truly cares about her customers.
Julie was very helpful and patient
Joanna was the woman who assisted me. She explains everything in detail gave me good pricing. I was looking for a couch set and also that Ashley mattress. I came back the next day and specifically asked for Joanna. Even though I was unable to get the mattress through the store I was able to purchase some mattress online. I am going back to the store to purchase some furniture with Joanna. I have her business card and as soon as my priorities are down, I hope to be purchasing furniture there I have already qualified with Wells Fargo and I have my credit in line.
fast, efficient and responsive service
Joanna was very attentive. She listened to what we were looking for and spent a lot of time with us. She was very knowledgeable and personable.
Beautiful store. Sales associate Joanna Poole was very helpful.

Great customer service