based on 8237 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make sure all items are included.
Friendly staff and great lunch specials
Make us feel as if we are welcome instead of being a problem for Brandy… she is Very Rude and makes us feel uncomfortable when we go to restaurant, and has made us wait and practically ignores us when we enter ECW’s doors. We love the restaurant, and cannot figure out what her problem is with us. Always have been and continue to be good customers and tip pretty good also.
Good value, good selection, easy to use website
Food and staff are amazing!
The burger was amazing. Thank you.
Always a good experience at the East Coast
The staff is very friendly and the food is good. Love Wednesday because kids eat free.
Wait staff gave us excellent service and was very kind.
The food was great and it was ready when promised.
Good service
Best wings ever, excellent service could not be more happy!
Good food
The food! Also please bring back the chicken sliders. Wings and sliders is all the public wants. Thanks
Service
Excellent Food and Great Customer Service.
Food was delicious and great service!!!
The freshness of the food. Chicken was cooked perfect and customer service.
The bartender Brandy is amazing!!
Food Is always good no matter what I order. Friendly Staff.
Good cheeseburger
Some of the biggest and best bone-in wings I’ve ever had and I used to own a wing restaurant! The service is also top-notch!
I am just going to be honest:
I like ECW. Been going to the Country Club location for years. Even had a work party at the one in Clemmons.
Frankly, this is not the first bad experience I have had here. The one in Mocksville is just awful. No pitchers of beer anymore. The wait is terrible. On Wednesday 8/20 - our food took about 40 minutes to get to the table. Some friends of ours and realtor in the area just got up and left without eating. Food never arrived. They came 5 minutes after we did, ordered promptly, never got their food... The excuse was a "party table of 35". Even though you now stay open till 9 (used to be 8), I won't be coming back. I will drive the extra miles to Clemmons or WS.
So, when someone asks how is ECW? I will say great, just don't go to the one in Mocksville.
Hopefully this helps.
Good food good service
Amazing customer service
Highly satisfied, friendly staff!!
Service is always great! Food always fresh!
Food was good and fresh. Staff was great, particularly out waitress...I think her name was Cortlyn. She made us feel like family and was on top of her game for sure. Great place overall!!
Service especially the host
I have been overcharged in the past, I have been given the wrong salad dressing in the past, I have emailed the company about being owed a free chicken Caesar salad in the past after making 2 trips to east coast & someone being a perk decided to throw a salt shaker on top of my 2nd salad made because the first one was wrong & not a grilled chicken Caesar but a different salad was given to me, so it went in the trash, I have picked up a g. c. c. salad with the dressing already poured all over it & made the entire salad/lettuce/pretzel croutons soggy & inedible because I don't eat the whole thing in one meal, always 2 or 3 meals. Im still owed a salad & that's been forever ago.